HP 3080 manual Table C-3Solving Hard Drive Problems

Solving Hard Drive Problems

Table C-3Solving Hard Drive Problems

Hard drive error occurs.

Cause Solution

Hard disk has bad sectors or has failed.

1.In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now.

In Microsoft Windows Vista, right-click Start, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Error- checking click Check Now.

2.Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk.

Disk transaction problem.

Cause Solution

Either the directory structure is bad or there is a problem with a file.

In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now.

In Microsoft Windows Vista, right-clickStart, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Error-checking click Check Now.

Drive not found (identified).

Cause	Solution
Cable could be loose.	Check cable connections.
The system may not have automatically recognized a newly	See reconfiguration directions in the Solving Hardware
installed device.	Installation Problems on page 160 section. If the system still
	does not recognize the new device, check to see if the
	device is listed within Computer Setup. If it is listed, the
	probable cause is a driver problem. If it is not listed, the
	probable cause is a hardware problem.

The device is attached to a SATA port that has been disabled in Computer Setup.

Run the Computer Setup utility and ensure SATA1 Controller is Enabled in the Advanced menu.

Computer will not boot from hard drive.

Cause Solution

The device is attached to a SATA port that has been disabled in Computer Setup.

Run the Computer Setup utility and ensure SATA1 Controller is Enabled in the Advanced menu.

148 Appendix C Troubleshooting Without Diagnostics