Monessen Hearth CSDV30DLP Lifetime Warranty, Five Year Warranty, Two Year Warranty, Exclusions

Models: CSDV20SLP CSDV40SLP CSDV40NDV CSDV20DLP CSDV20DNV CSDV30SNV CSDV40DLP CSDV40SNV CSDV30DLP CSDV30DNV CSDV20SNV CSDV30SLP

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Lifetime Warranty

Limited lifetime warrantyCSDVpolicySeries Direct Vent Gas Stove

MHSC warrants its products to be free of defects in material and workmanship and backs each product with a Limited Lifetime Warranty. This warranty is to the original purchaser of a MHSC product and is not transferable.

Lifetime Warranty

Covered under this warranty are the stove body, combustion chamber, door frame, gold plating (manufacturing defects only), glass (thermal breakage only), heat exchange system, and burner. This coverage includes parts and reasonable labor during the first five years of ownership and parts only thereafter.

Five Year Warranty

Ceramic fiber logs, firebrick panels and secondary air tubes are covered for a period of five years from the date of purchase.

Two Year Warranty

Gas valves, pilot assemblies, thermopiles, thermocouples, regulators, electrical components, cast iron grates and blowers are covered for a period of two years from the date of purchase.

Exclusions

Items that are not covered under this warranty include but are not limited to damage or chipping to any component surfaces, gasketing, refractory material, or trim. It does not cover installation or operational problems related to venting systems, inadequate draft, inadequate gas pressure, adjustments to the appliance, the cost of inspection, components which have been altered or modified, labor costs, removal and re-installation costs, shipping to or from the factory or authorized service center, shipping damage, damage from improper use or neglect, installation damage, damage from unauthorized service, incidental or consequential damage or negative pressure caused by mechanical systems such as furnaces, fans, clothes dryers etc.

Terms

This warranty shall be void if the appliance is not installed by qualified installer in accordance with the installation instructions provided with the appliance and state and local codes. The warranty shall also be void if the appliance is not operated and maintained in accordance with the operating instructions supplied with the appliance. All service work must be performed by an authorized service representative. Any part or parts, which we deem defective, will be repaired or replaced at MHSC’s option, through an authorized dealer or service provider.

This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for it any other obligations or liability in connection with the sale or use of the appli- ance. In states that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damages, those limitations of exclusions may not apply to you. You may also have additional rights not covered in this Limited Warranty.

MHSC reserves the right to investigate any and all claims against the Limited Warranty and decide upon the method of settlement.

IF WARRANTY SERVICE IS NEEDED...

1.Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of your MHSC product.

2.DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

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Monessen Hearth CSDV30DLP, CSDV40NDV Lifetime Warranty, Five Year Warranty, Two Year Warranty, Exclusions, Terms, 58D6056

FAQ

What is covered under the limited lifetime warranty?

The stove body, combustion chamber, door frame, gold plating defects, glass thermal breakage, heat exchange system, and burner are covered for the first five years, with parts and labor included. After the first five years, parts are covered only.

What components are excluded from the warranty?

Excluded items include damage to component surfaces, gasketing, refractory material, trim, installation or operational problems related to venting systems, inadequate draft, and more. See the full list in the warranty terms section.

What should I do if warranty service is needed?

Contact your supplier with your warranty, sales receipt, and the model/serial number of your MHSC product. Do not attempt any service work yourself.