TROUBLESHOOTING
STANDING PILOT IGNITION
SYMPTOM | POSSIBLE CAUSE | ACTION |
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4. | Frequent pilot outage | A. Pilot flame may be too high or | A. Clean and adjust the pilot flame for maximum flame impinge- |
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| problem. |
| too low, causing pilot safety | ment on thermocouple. |
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| to drop out |
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5. The pilot and main | A. Inner vent pipe leaking | A. Check for flue product leak. Replace defective pipe section. |
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| burner extinguish |
| exhaust gases back into |
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| while in operation |
| system |
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| B. | Horizontal vent improperly | B. Check |
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| pitched | Do not run the pipe level or downward. |
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| C. | Improper vent cap installation | C. Check for proper installation and freedom from debris or block- |
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| age. |
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6. | Glass Soots | A. Flame impingement on logs | A. Install log set per the instructions |
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| Inspect the injector and air intake area. Make sure this area does |
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| not have any blockage from debris and clean. |
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| Check gas supply. |
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7. Flame burn blue and | A. Insufficient oxygen being | A. Ensure that the vent cap is installed properly and free of debris. |
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| lifts off burner (ghost- |
| supplied | Ensure that the vent system joints are tight and have no leaks. |
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| ing) |
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| Ensure that no debris has been blocking the inner air intake at the |
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| bottom back of the combustion chamber. Ensure that the glass is |
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| properly secure and latch. |
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42 | 54D5031 |
