112Troubleshooting
Problem
Possible Solution
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| There is no sound | Check to make sure that each speaker has been properly connected to the |
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| speaker output jacks on the rear panel of the DCP501. | |
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| or very little sound | |
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| Check that the speakers are working by utilizing the Test Tone function as | |
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| from the speakers. | |
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| described in the “Operation” section. |
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| Verify that the DCP501 has not been placed in MUTE mode. |
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| Check that the volume control on the DCP501 has been adjusted to an |
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| appropriate listening volume. |
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| Verify that the DCP501 is set to the correct source (CATV, VCR, DVD, Tape, |
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| etc). |
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| If the front panel displays O V E R L O A D , one of two things has happened: |
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| 1 If the DCP501 detects the speakers have a short circuit, it shuts down |
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| the amplifiers. Switch the DCP501 off, remove the short circuit, and turn |
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| the DCP501 back on. The DCP501 should now work as normal. If |
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| O V E R L O A D is still displayed, a short circuit condition remains. |
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| 2 If the maximum amplifier output power is exceeded, the DCP501 shuts |
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| down the amplifiers. Turn down the volume a little and switch the |
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| DCP501 off and then switch the DCP501 back on and the DCP501 |
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| should now work as normal. If O V E R L O A D is still displayed, turn the |
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| volume down some more. |
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| There is no sound | Check that the center speaker has been properly connected to the DCP501. |
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| Check that the speaker is working by utilizing the Test Tone function as | |
| AUDIO | or very little sound | |
| from the center | described in the “Operation” section. | |
| speaker. | The DCP501 may be set to Stereo mode. Select one of the surround sound | |
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| audio modes (Dolby Digital, Dolby Pro Logic II, dts) and listen for output. |
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| Verify that the CENTER selection in the SPEAKER SETUP menu is not set to |
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| NONE as defined in the “Operation” section. |
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| Adjust the volume control of the DCP501 to an appropriate level. |
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| There is no sound | Check that the surround speakers are properly connected to the DCP501. |
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| Check that the speakers are working by utilizing the Test Tone function as | |
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| or very little sound | |
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| from the surround | described in the “Operation” section. |
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| speakers. | The DCP501 may be set to Stereo mode. Select one of the surround sound |
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| audio modes (Dolby Digital, Dolby Pro Logic II, dts) and listen for output. |
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| Verify that the SURROUND selection in the SPEAKER SETUP menu is not set |
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| to NONE as defined in the “Operation” section. |
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| Adjust the volume control of the DCP501 to an appropriate level. |
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| There is no sound | Verify that the subwoofer is properly connected as defined in the “Installation” |
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| section. | |
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| or very little sound | |
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| Verify that the SUBWOOFER? setting in the SPEAKER SETUP menu is | |
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| from a powered | |
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| subwoofer. | configured as defined in the “Operation” section. |
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| Verify that the subwoofer is properly connected to an AC outlet and powered |
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| on as applicable. |
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| Verify that the volume/gain control on the subwoofer is adjusted accordingly as |
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| applicable. |
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DCP501 User Guide