Troubleshooting113

 

 

 

Problem

Possible Solution

 

 

 

 

 

 

 

 

 

 

There is no

 

 

Check that the TV is powered on.

 

 

 

 

 

Verify that the DCP501 is properly connected to the TV as defined in the

 

 

 

picture on the TV.

 

 

 

 

 

 

 

 

“Installation” section.

 

 

 

 

 

 

Verify that the TV is set to the appropriate input source (Input1, Input2, etc.).

 

 

 

 

 

 

Verify that the DCP501 is set to the appropriate output mode (DVD, CATV,

 

VIDEO

 

 

 

Video1, etc.).

 

 

 

 

Replace the video cables.

 

 

 

 

 

The picture is not

 

 

Verify that the picture source is not presented in black and white.

 

 

 

 

 

 

 

 

 

 

Replace the S-Video cable.

 

 

 

in color.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The picture

 

 

Check that speakers or other electrical devices that are near the TV are

 

 

 

 

 

 

 

 

 

 

properly shielded.

 

 

 

appears

 

 

 

 

 

 

 

 

 

 

 

discolored or

 

 

 

 

 

 

improperly tinted.

 

 

 

 

 

 

 

 

 

 

d

 

 

 

 

 

 

 

 

There is no

 

 

Verify that the coaxial cable is properly connected to the DCP501 as defined in

 

 

 

 

 

the “Installation” section.

 

 

 

picture when in

 

 

 

 

 

 

 

Verify that the DCP501 is properly connected to the TV as defined in the

 

 

 

CATV mode.

 

 

 

 

 

 

 

 

“Installation” section.

 

 

 

 

 

 

Verify that the DCP501 is authorized for cable TV service as applicable. If not

 

 

 

 

 

 

authorized, call you local cable TV provider or perform a channel scan as

 

 

 

 

 

 

described in the “Operation” section.

 

 

 

 

 

 

The RF signal may not be adequate for the DCP501. Call the cable TV

 

 

 

 

 

 

provider for assistance.

 

 

 

 

 

 

 

 

 

 

The picture is

 

 

The RF signal may not be adequate for the DCP501. Call the cable TV

 

 

 

 

 

provider for assistance.

 

 

 

“blocky” and

 

 

 

 

 

 

 

The cable TV provider may be experiencing technical difficulties. Call the cable

 

 

 

appears to be

 

 

 

CATV

“skipping”.

 

 

TV provider for assistance.

 

 

 

 

 

 

Some channels

 

 

The DCP501 is capable of receiving both analog and digital channels. Digital

 

 

 

channels provide improved clarity and quality when compared to analog

 

 

 

look better than

 

 

channels. Call the cable TV provider for more information.

 

 

 

others.

 

 

 

 

 

 

 

 

 

 

 

 

 

The DCP501 does

 

 

Verify that the DCP501 is authorized for digital cable TV service.

 

 

 

 

 

The DCP501 may not have an IPG loaded onto the device. Call the cable TV

 

 

 

not have a TV

 

 

 

 

 

program guide

 

 

provider for assistance.

 

 

 

that displays on

 

 

 

 

 

 

the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

The IPG does not

 

 

Under certain conditions, the DCP501 may take several hours to acquire the

 

 

 

 

 

applicable program data. Call the cable TV provider for more information.

 

 

 

have any

 

 

 

 

 

 

 

Unplug the DCP501 from the AC outlet, wait five seconds, and plug the

 

 

 

information.

 

 

 

 

 

 

 

 

DCP501 back into the AC outlet. It may take several hours for the DCP501 to

 

 

 

 

 

 

acquire the applicable guide data.

 

 

 

 

 

 

Call the cable TV provider for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DCP501 User Guide

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Motorola DCP501 manual Video
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DCP501 specifications

The Motorola DCP501 is a versatile and powerful digital cable receiver designed to enhance your television viewing experience. This set-top box caters to the demands of modern digital broadcasting and is packed with advanced features that ensure seamless access to content. One of its main highlights is its compatibility with MPEG-2 and MPEG-4 formats, allowing users to enjoy both standard and high-definition channels without any hassle.

Equipped with a user-friendly interface, the DCP501 makes navigation a breeze. The intuitive menu system allows users to access their favorite channels, manage parental controls, and set up recording features without any technical expertise. The device also supports digital video recording, enabling users to capture shows and movies directly to a storage medium. This convenient feature allows for pausing live TV, rewinding, and scheduling recordings to ensure you never miss a favorite program.

In terms of connectivity, the Motorola DCP501 offers multiple outputs, including HDMI, component, and composite video, making it compatible with a wide range of televisions. This extensive connectivity ensures that both old and new TV models can easily integrate the DCP501 into their setup. Additionally, the device includes USB ports, providing the option to expand storage and connect to other multimedia devices.

The Motorola DCP501 is designed with security in mind, incorporating advanced encryption technologies to safeguard content and prevent unauthorized access. The device supports industry-standard content protection mechanisms, ensuring a secure and reliable viewing experience for users while complying with broadcasting regulations.

Another noteworthy characteristic is its energy efficiency. The Motorola DCP501 is designed to consume less power compared to traditional set-top boxes, contributing to reduced electricity bills while minimizing environmental impact. This sustainable approach to technology reflects Motorola's commitment to innovation and eco-friendliness.

Overall, the Motorola DCP501 stands out as an advanced digital cable receiver that combines functionality with user-centric features. Its robust performance, comprehensive channel support, and eco-friendly design make it an ideal choice for cable subscribers seeking a high-quality viewing experience. Whether accessing live television, recorded programs, or on-demand content, the DCP501 is a reliable companion for today’s digital media landscape.
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