Troubleshooting
This section provides information to assist you in quickly detecting and resolving problems that might occur when using the DCP501.
If you need assistance, call Motorola’s Customer Support Center at
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| Problem | Possible Solution |
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| The DCP501 | Check the power outlet for AC power. |
| POWER | Verify that the DCP501’s power cord is firmly connected to an AC power | |
| doesn’t switch on. | ||
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| outlet. | |
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| If the DCP501 is excessively hot, thermal circuit breakers may have been | |
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| tripped. Allow the unit to cool down and then switch the unit on. |
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| Remote control | Check for an obstruction between the remote control and the DCP501. Aim the |
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| remote control directly at the DCP501, not at the TV or VCR. | |
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| operation is not | |
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| Be sure to firmly and deliberately press and release the buttons on the remote | |
| CONTROL | possible. | |
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| control unit one at a time. The LED associated with a remote control button | |
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| should turn on when you press the associated button. | |
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| Check the batteries in the remote control unit and replace with new batteries if | |
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| necessary. | |
| REMOTE |
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| Verify that the remote control unit is in the appropriate operational mode | |
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| (CATV, VCR, DVD, Tape, etc) for the functions you are attempting to use. | |
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| The remote control unit may be too far away from the DCP501. | |
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| The angle between the remote control unit and the front panel of the DCP501 |
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| may be too large. |
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DCP501 User Guide
