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Motorola ic502 manual Service and Repairs

Models: ic502

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Service and Repairs

Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5580 (United States),

1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

208 Section 4B: Manufacturer’s Warranty

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Motorola ic502 manual Service and Repairs

Contents

Phone Guide Ic502 by MotorolaSoftware Copyright Notice Table of Contents 2G. Using the Phone’s Calendar and Tools 2C. Setting Your Phone’s Security2F. Using Contacts 2D. Controlling Your Roaming Experience4A. Important Safety Information 3A. Service Features The Basics3B. Data Services 2H. Managing Voice Records4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Introduction PhoneGuide Your Phone’s Menu IiiWALKIE-TALKIE Tools SIM PIN Vii Text InputViii Getting Started Setting Up Service This SectionDetermining If Your Phone Is Already Activated Setting Up ServiceGetting Started Unlocking Your PhoneEncounter security messages, call Nextel Customer Service at Setting Up Your Voicemail To set up your voicemailAccount Passwords Account Password Voicemail PasswordData Services Password Getting Help Reaching Nextel Customer ServiceTo access automated invoicing information Receiving Automated Invoicing InformationSprint Operator ServicesTo access Operator Services To call SprintSetting Up Service Your Phone The Basics Your Phone The BasicsYour ic502 By Motorola Front View of PhoneInside View of Phone Key Functions Your Phone The Basics Antenna Getting Started With Your Phone Locating Your SIM CardInserting Your SIM Card To insert your SIM cardRemoving Your SIM Card To remove your SIM cardBattery Capacity Using Your Phone’s Battery and ChargerInstalling the Battery To install your batteryYour Phone The Basics Removing the Battery Charging the BatteryTo remove your battery Using the Charger To use the charger provided with your phoneTurning Your Phone On and Off Battery Use and MaintenanceTo power your phone off To turn your phone onTo view information about your phone Press O Contacts My InfoBasic Phone Features Viewing Status Information Indicates battery charge level icon shown is full Selecting Menu Items For example, if you want to see your volume settingsNavigating Through Phone Menus Backing Up Within a MenuHelp Accessories Selecting a Character Input Mode To change the character input modeEntering Text Entering Characters Using Word English Text Input To enter a word using Word English Text InputTo add a word to the Word English Text Input database Entering Characters Using Multi-Tap ModeAdding a Word to the Word English Database To enter characters by tapping the keypadCharacters scroll in the following order Entering Numbers and SymbolsTo enter symbols To enter numbersUsing Your Phone Making and Answering Calls Making and Answering CallsTypes of Calls Making CallsMaking Calls To make a phone call using your keypadMaking and Answering Phone Calls Answering CallsAnswering a Roam Call With Call Guard Enabled To disconnect a call when you are finishedEnding a Call Missed Phone Calls Emergency Mode and Walkie-Talkie CallsEmergency Mode With an Inactive SIM Card Calling Emergency NumbersIn-Call Options Enhanced 911 E911 InformationEnd-of-Call Options Saving a Phone NumberTo save a number from standby mode Dialing and Saving Phone Numbers With PausesTo dial or save phone numbers with pauses To make a call using Plus Code Dialing Plus + Code DialingAbbreviated Dialing To dial directly from a Contacts entry Using Speed DialingDialing From Contacts For Speed Dial locations 2-9 One-Touch DialingFor Speed Dial locations 10-99 Two-Touch Dialing For Speed Dial locations 100-900 Three-Touch DialingMaking Walkie-Talkie Calls Dialing Walkie-Talkie NumbersTo make a Walkie-Talkie call Using Stored Walkie-Talkie Numbers Using Just the Member IDWLK-TLK Contacts Sending Contact Information Setting Up Send via WLK-TLKAnswering Walkie-Talkie Calls Press O Walkie-Talkie WLK-TLK ContactsUsing Send via WLK-TLK To setup Send via WLK-TLKPress O Contacts Find All Names Select My Phone InfoMaking Group Walkie-Talkie Calls Creating a Group Using WLK-TLK ContactsGroup Walkie-Talkie Calls To make a Group Walkie-Talkie callTo create a Group using WLK-TLK Contacts Group Walkie-Talkie Call InformationAnswering Group Walkie-Talkie Calls To view call details while on a Group Walkie-Talkie call Sharing GroupsGroup Walkie-Talkie Call Details To store Groups from Call HistoryTo forward a Group using Send via WLK-TLK Select Send via WLK-TLKGroup Talkgroup Icon Geography Making and Answering Talkgroup CallsDifference Between Group Walkie-Talkie and Talkgroup Calls Maximum SizeJoining a Talkgroup Adding More TalkgroupsTo join a Talkgroup To make Talkgroup calls Making Talkgroup CallsReceiving Talkgroup Calls WLK-TLK ContactsMaking and Answering Direct TalkCalls To return to network mode from Direct Talk Setting Your Phone to Direct TalkDirect Talk Setup Options To set your phone to Direct TalkTo make a Code call using Direct Talk Code Direct Talk CallsTo set a channel and code Private Direct Talk Calls Receiving a Private Direct Talk CallTo set your phone to Private Only Only Receiving All Calls on a ChannelMaking a Private Direct Talk Call To make a private Direct Talk CallMaking Emergency Calls While in Direct Talk Mode To set the code to Receive AllUsing Call Alerts Sending Call AlertsTo send a Call Alert Responding to a Call Alert Viewing Call AlertsKeeping Track Incoming Phone CallsThen You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s SettingsSelecting Ringer Types for Phone Calls Sound SettingsRinger Types To select a ringer type for voice callsSelecting Ringer Types for Messages Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings To select a ringer type for messagesSilence All Sound IndicatorsTo enable or disable alert sounds To activate Silence AllChanging the Text Greeting Display SettingsSetting Light Controls Status Light or Walkie-Talkie Button LightKeypad Sensor To change the backlight settingBacklight To set Keypad Sensor to measure ambient lightChanging the Clock Display Press O Settings Display Standby Display Clock TypeChanging the Phone’s Menu Style To select the display screen’s menu styleChanging Other Display Settings To change additional display settingsPress O Settings Display Location Settings To enable your phone’s Location featurePress O Messaging Settings Notification Messaging SettingsSetting Message Alerts Displaying Pop-up MessagesManaging Preset Messages To edit or delete a preset messageTo add a new preset message Press O Settings Others Airplane Mode Airplane ModeTo set your phone to Airplane Mode No ServiceTo turn TTY Mode on or off Press O Settings Others TTYTTY Use Emergency Calling To set call answer mode Phone Setup OptionsCall Answer Mode ShortcutsPress O Settings Others Calling OptionsTo set special options to making dialing easier Press O Settings Others Language Display LanguageTo assign a language for the phone’s display Walkie-Talkie Settings To enable One Touch Walkie-TalkieEnabling One Touch Walkie-Talkie To set how your phone deals with Talkgroup calls Setting Your Talkgroup AreaSilencing Talkgroup Calls To set your Talkgroup areaSetting Your Phone’s Security Press O Settings Security Accessing Your Security MenuTo access the Security menu Setting Your Phone’s SecurityTurning SIM PIN On and Off SIM Card SecuritySIM Card’s PIN To turn SIM PIN on or offTo enter your PIN Entering the PINChanging the PIN To change your PINUnblocking the PIN Unlocking Your Phone Using Your Phone’s Lock FeatureLocking Your Phone Changing the Lock CodeTo place an outgoing call in lock mode Calling In Lock ModeUsing Special Numbers To add or replace a special numberLimiting Use of Your Phone Limiting Access to ContactsTo limit access to your Contacts Select Limit Use Lock ContactsLimiting Outgoing Calls Limiting Data Services AccessTo limit your Web access To limit outgoing callsTo limit incoming calls Limiting Incoming CallsLimiting Walkie-Talkie Calls To limit Walkie-Talkie callsTo reset your phone Resetting Your PhoneSelect Erase My Content or Erase Contacts Erasing DataTo change your Net Guard settings Security Features for Data ServicesUpdate Data Profile To update your profileControlling Your Roaming Experience Roaming101 Roaming on Other Digital Networks Understanding RoamingRecognizing the Roaming Icon on the Display Screen Checking for Voicemail Messages While RoamingTo check your voicemail while roaming 103To set your phone’s roam mode Setting Your Phone’s Roam ModeSet Mode Press O Settings Roaming Set ModeTo place roaming calls with Call Guard on Using Call GuardTo turn Call Guard on or off To answer incoming roaming calls with Call Guard onUsing Data Roam Guard Press O Settings Roaming Data Roam GuardTo turn Data Roam Guard on or off Call History 107Viewing Call History Viewing the Call History of Phone CallsManaging Call History To view Call History entries for phone calls 109To view Walkie-Talkie calls on the All Calls list To view Walkie-Talkie calls on the Walkie-Talkie listTo view details about a Walkie-Talkie call or Call Alert To place a phone call from Call History Phone Call History OptionsMaking a Phone Call From Call History 111Saving a Phone Number From Call History To save a phone number from Call HistoryPrepending a Phone Number From Call History To prepend a phone number from Call History113 Walkie-Talkie Call History Options Making a Walkie-Talkie Call From Call HistoryTo place a Walkie-Talkie call from Call History Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History115 Erasing Call History To erase Call HistoryPress O Call History Erase Call History Contacts 117Using Contacts About Contacts119 Finding Speed Dial Numbers Finding Contacts EntriesFinding Names To find Contacts entries by nameTo filter Contacts entries by Category or Type Filtering EntriesFinding Email Addresses Press O Contacts Filter NamesTo add a new Contacts entry Creating a Contacts EntryAdding a Phone Number to a Contacts Entry Press O Contacts Add New EntryAssigning Speed Dial Numbers Assigning a Ringer or Picture to an Entry123 Assigning an Email Address or Web Address To assign a ringer or picture to an entryTo assign an email address or Web address to an entry To assign a date to an entry Assigning a DateCreating Distribution Lists To create a Distribution ListEditing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution ListTo create a Contacts entry for a Walkie-Talkie Group Contacts Entries for Walkie-Talkie Groups and TalkgroupsCreating Group Walkie-Talkie Entries 127Select Edit Edit Members To add a member to an existing GroupPress O Contacts Filter Names Walkie-Talkie Group To remove a member from a GroupTo edit Group entries Editing Walkie-Talkie Group EntriesCreating Talkgroup Entries To create a Contacts entry for a TalkgroupTo create your own custom Category Managing Your ContactsTo view your Categories Press O Contacts Manage Contacts Add CategoryTo erase all the Contacts entries stored in your phone Erasing All ContactsViewing Memory Status 131Deleting Entries Stored in Your SIM Card Using Your SIM ManagerViewing Entries Stored in Your SIM Card To view entries stored in the SIM cardTo copy entries from a SIM card to your phone To copy entries from your phone to your SIM cardPress O Contacts SIM Manager Copy to SIM Press O Contacts SIM Manager Copy to ContactsWhile Copying Press O Contacts Services Dialing Nextel ServicesTo dial a service from your Contacts To dial a service from standby mode using your keypadUsing the Phone’s Calendar and Tools Using Your Phone’s Calendar Using Your Phone’s ToolsUsing the Phone’s Calendar and Tools Calendar & Tools Using Your Phone’s CalendarAdding an Event to the Calendar To add an eventViewing Events Event AlertsEvent Alert Menu To view your scheduled eventsChanging to Weekly View Going to Today’s DateErasing an Event To delete events scheduled before a specific time and date Erasing Old EventsErasing All Events To delete all scheduled eventsTo use the alarm clock Using Your Phone’s ToolsUsing the Alarm Clock 141To use the calculator Using the CalculatorUsing the World Clock To view the time in different cities around the worldVoice Records Voice Records143 To create a new Voice Record Voice RecordsRecording Voice Records To record a conversation during a phone callTo play the Voice Records you have recorded Changing Voice Record SettingsPlaying Voice Records To change your Voice Record maximum length and toneUsing Other Voice Record Options To rename, set as ringer, or delete a Voice RecordService Features Service Features The Basics Service Features The BasicsService Features Using VoicemailSetting Up Your Voicemail Voicemail NotificationRetrieving Your Voicemail Messages Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Press O Messaging Voicemail Call VoicemailUsing Expert Mode Setting Up Group Distribution ListsVoicemail Options Voicemail-to-Voicemail Message Reply CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message ForwardingClearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key To compose an SMS Text message Using SMS Text MessagingComposing SMS Text Messages Press O Messaging Send MessageMessaging Inbox Accessing SMS Text MessagesUsing Preset Messages To reply to an SMS Text messageResponding to Call Waiting Using Caller IDTo switch back to the first caller To respond to an incoming call while you’re on a callMaking a Three-Way Call To make a Three-Way CallTo deactivate Call Forwarding Using Call ForwardingTo activate Call Forwarding 159Voice Command It’s Easy to Get StartedCreating Your Own Address Book Making a Call With Voice Command To make a call with Voice Command161 Accessing Information Using Voice Command To access information using Voice CommandData Services 163Data Services Applications Data ServicesYour User Name Launching a Data ConnectionFinding Your User Name Connection Status and Indicators Navigating the WebSoftkeys Scrolling SelectingTo go back one Going BackGoing Home To return to the home page from any other WebTo access the download menus from the Web browser Accessing the Download MenusTo access the download menus Selecting an Item to DownloadDownloading an Item To download a selected itemTo download purchased content from My Content Manager Using My Content ManagerTo access My Content Manager from the Web 171Select an option to continue Opening the Browser Menu Using the Browser MenuExploring the Web To open the browser menuData Services Creating a Bookmark To create a bookmark175 Deleting a Bookmark Accessing a BookmarkTo access a bookmark Going to a Specific Web SiteTo reload refresh a Web Reloading a WebRestarting the Web Browser To restart the Web browserWhen is my data connection active? Data Services FAQsCan I make calls and use data services at the same time? When is my data connection dormant?Can I sign out of data services? 179Data Services Safety and Warranty Information Important Safety Information Important Safety InformationGeneral Precautions Important Safety Information183 Exposure to Radio Frequency RF Energy Safety and General InformationOperational Precautions External Antenna CareRF Energy Interference/Compatibility 185Driving Precautions Implantable Medical DevicesPotentially Explosive Atmospheres Operational WarningsAutomobile Air Bags Damaged ProductsSymbol Definition Choking HazardsGlass Parts Seizures/Blackouts Repetitive Motion189 Hearing Aid Compatibility With Mobile Phones 191 Battery Tips Specific Absorption Rate Data 193Information From the World Health Organization Phone Guide Proprietary Notice Product RegistrationOwner’s Record 195Wireless The New Recyclable Export Law AssurancesCalifornia Perchlorate Label 197Smart Practices While Driving Drive Safe, Call SmartSM199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s WarrantyProducts and Accessories Motorola Limited Warranty For the United States and CanadaWhat Does this Warranty Cover? WarrantyProducts Balance of the original Accessories that are Products Covered Length of Coverage Monaural HeadsetsRadio Accessories ExclusionsProducts Covered Who Is Covered? WarrantySoftware 205Phones How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? PagersWhat Other Limitations Are There? 207Service and Repairs Index IndexIndex Index Index Index