Unblocking the PIN

If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Service to get a PIN Unblock Code (PUK). Follow their instructions for unblocking your SIM PIN

Important:

If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, you get a message to contact Nextel Customer Service. Except for making emergency calls, your phone does not function with a blocked SIM card.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security

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Motorola ic502 manual Unblocking the PIN

Contents

Ic502 by Motorola Phone Guide Software Copyright Notice Table of Contents 2D. Controlling Your Roaming Experience 2C. Setting Your Phone’s Security2F. Using Contacts 2G. Using the Phone’s Calendar and Tools 2H. Managing Voice Records 3A. Service Features The Basics3B. Data Services 4A. Important Safety Information 4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Guide IntroductionPhone Iii Your Phone’s Menu WALKIE-TALKIE Tools SIM PIN Text Input Vii Viii Getting Started This Section Setting Up Service Unlocking Your Phone Setting Up ServiceGetting Started Determining If Your Phone Is Already Activated Encounter security messages, call Nextel Customer Service at To set up your voicemail Setting Up Your Voicemail Data Services Password Account PasswordsAccount Password Voicemail Password Receiving Automated Invoicing Information Reaching Nextel Customer ServiceTo access automated invoicing information Getting Help To call Sprint Operator ServicesTo access Operator Services Sprint Setting Up Service Your Phone The Basics Your Phone The Basics Front View of Phone Your ic502 By Motorola Inside View of Phone Key Functions Your Phone The Basics Antenna Locating Your SIM Card Getting Started With Your Phone To insert your SIM card Inserting Your SIM Card To remove your SIM card Removing Your SIM Card To install your battery Using Your Phone’s Battery and ChargerInstalling the Battery Battery Capacity Your Phone The Basics To remove your battery Removing the BatteryCharging the Battery To use the charger provided with your phone Using the Charger To turn your phone on Battery Use and MaintenanceTo power your phone off Turning Your Phone On and Off Press O Contacts My Info To view information about your phone Basic Phone Features Viewing Status Information Indicates battery charge level icon shown is full Backing Up Within a Menu For example, if you want to see your volume settingsNavigating Through Phone Menus Selecting Menu Items Help Accessories Entering Text Selecting a Character Input ModeTo change the character input mode To enter a word using Word English Text Input Entering Characters Using Word English Text Input To enter characters by tapping the keypad Entering Characters Using Multi-Tap ModeAdding a Word to the Word English Database To add a word to the Word English Text Input database To enter numbers Entering Numbers and SymbolsTo enter symbols Characters scroll in the following order Using Your Phone Making and Answering Calls Making and Answering Calls Making Calls Types of Calls Answering Calls To make a phone call using your keypadMaking and Answering Phone Calls Making Calls Ending a Call Answering a Roam Call With Call Guard EnabledTo disconnect a call when you are finished Calling Emergency Numbers Emergency Mode and Walkie-Talkie CallsEmergency Mode With an Inactive SIM Card Missed Phone Calls Enhanced 911 E911 Information In-Call Options Saving a Phone Number End-of-Call Options To dial or save phone numbers with pauses To save a number from standby modeDialing and Saving Phone Numbers With Pauses Abbreviated Dialing To make a call using Plus Code DialingPlus + Code Dialing For Speed Dial locations 2-9 One-Touch Dialing Using Speed DialingDialing From Contacts To dial directly from a Contacts entry For Speed Dial locations 100-900 Three-Touch Dialing For Speed Dial locations 10-99 Two-Touch Dialing To make a Walkie-Talkie call Making Walkie-Talkie CallsDialing Walkie-Talkie Numbers WLK-TLK Contacts Using Stored Walkie-Talkie NumbersUsing Just the Member ID Press O Walkie-Talkie WLK-TLK Contacts Setting Up Send via WLK-TLKAnswering Walkie-Talkie Calls Sending Contact Information To setup Send via WLK-TLK Using Send via WLK-TLK Select My Phone Info Press O Contacts Find All Names To make a Group Walkie-Talkie call Creating a Group Using WLK-TLK ContactsGroup Walkie-Talkie Calls Making Group Walkie-Talkie Calls Answering Group Walkie-Talkie Calls To create a Group using WLK-TLK ContactsGroup Walkie-Talkie Call Information To store Groups from Call History Sharing GroupsGroup Walkie-Talkie Call Details To view call details while on a Group Walkie-Talkie call Select Send via WLK-TLK To forward a Group using Send via WLK-TLK Maximum Size Making and Answering Talkgroup CallsDifference Between Group Walkie-Talkie and Talkgroup Calls Group Talkgroup Icon Geography To join a Talkgroup Joining a TalkgroupAdding More Talkgroups WLK-TLK Contacts Making Talkgroup CallsReceiving Talkgroup Calls To make Talkgroup calls Making and Answering Direct TalkCalls To set your phone to Direct Talk Setting Your Phone to Direct TalkDirect Talk Setup Options To return to network mode from Direct Talk To set a channel and code To make a Code call using Direct TalkCode Direct Talk Calls To set your phone to Private Only Private Direct Talk CallsReceiving a Private Direct Talk Call To make a private Direct Talk Call Receiving All Calls on a ChannelMaking a Private Direct Talk Call Only To set the code to Receive All Making Emergency Calls While in Direct Talk Mode To send a Call Alert Using Call AlertsSending Call Alerts Viewing Call Alerts Responding to a Call Alert Then Keeping TrackIncoming Phone Calls You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s Settings To select a ringer type for voice calls Sound SettingsRinger Types Selecting Ringer Types for Phone Calls To select a ringer type for messages Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings Selecting Ringer Types for Messages To activate Silence All Sound IndicatorsTo enable or disable alert sounds Silence All Status Light or Walkie-Talkie Button Light Display SettingsSetting Light Controls Changing the Text Greeting To set Keypad Sensor to measure ambient light To change the backlight settingBacklight Keypad Sensor To select the display screen’s menu style Press O Settings Display Standby Display Clock TypeChanging the Phone’s Menu Style Changing the Clock Display Press O Settings Display Changing Other Display SettingsTo change additional display settings To enable your phone’s Location feature Location Settings Displaying Pop-up Messages Messaging SettingsSetting Message Alerts Press O Messaging Settings Notification To add a new preset message Managing Preset MessagesTo edit or delete a preset message No Service Airplane ModeTo set your phone to Airplane Mode Press O Settings Others Airplane Mode TTY Use To turn TTY Mode on or offPress O Settings Others TTY Emergency Calling Shortcuts Phone Setup OptionsCall Answer Mode To set call answer mode To set special options to making dialing easier Press O Settings OthersCalling Options To assign a language for the phone’s display Press O Settings Others LanguageDisplay Language Enabling One Touch Walkie-Talkie Walkie-Talkie SettingsTo enable One Touch Walkie-Talkie To set your Talkgroup area Setting Your Talkgroup AreaSilencing Talkgroup Calls To set how your phone deals with Talkgroup calls Setting Your Phone’s Security Setting Your Phone’s Security Accessing Your Security MenuTo access the Security menu Press O Settings Security To turn SIM PIN on or off SIM Card SecuritySIM Card’s PIN Turning SIM PIN On and Off To change your PIN Entering the PINChanging the PIN To enter your PIN Unblocking the PIN Changing the Lock Code Using Your Phone’s Lock FeatureLocking Your Phone Unlocking Your Phone To add or replace a special number Calling In Lock ModeUsing Special Numbers To place an outgoing call in lock mode Select Limit Use Lock Contacts Limiting Access to ContactsTo limit access to your Contacts Limiting Use of Your Phone To limit outgoing calls Limiting Data Services AccessTo limit your Web access Limiting Outgoing Calls To limit Walkie-Talkie calls Limiting Incoming CallsLimiting Walkie-Talkie Calls To limit incoming calls Erasing Data Resetting Your PhoneSelect Erase My Content or Erase Contacts To reset your phone To update your profile Security Features for Data ServicesUpdate Data Profile To change your Net Guard settings 101 Controlling Your Roaming ExperienceRoaming Checking for Voicemail Messages While Roaming Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks 103 To check your voicemail while roaming Press O Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam mode To answer incoming roaming calls with Call Guard on Using Call GuardTo turn Call Guard on or off To place roaming calls with Call Guard on To turn Data Roam Guard on or off Using Data Roam GuardPress O Settings Roaming Data Roam Guard 107 Call History Managing Call History Viewing Call HistoryViewing the Call History of Phone Calls 109 To view Call History entries for phone calls To view details about a Walkie-Talkie call or Call Alert To view Walkie-Talkie calls on the All Calls listTo view Walkie-Talkie calls on the Walkie-Talkie list 111 Phone Call History OptionsMaking a Phone Call From Call History To place a phone call from Call History To save a phone number from Call History Saving a Phone Number From Call History 113 Prepending a Phone Number From Call HistoryTo prepend a phone number from Call History To place a Walkie-Talkie call from Call History Walkie-Talkie Call History OptionsMaking a Walkie-Talkie Call From Call History 115 Saving Walkie-Talkie Information From Call HistoryTo save Walkie-Talkie information from Call History Press O Call History Erase Call History Erasing Call HistoryTo erase Call History 117 Contacts About Contacts Using Contacts 119 To find Contacts entries by name Finding Contacts EntriesFinding Names Finding Speed Dial Numbers Press O Contacts Filter Names Filtering EntriesFinding Email Addresses To filter Contacts entries by Category or Type Press O Contacts Add New Entry Creating a Contacts EntryAdding a Phone Number to a Contacts Entry To add a new Contacts entry 123 Assigning Speed Dial NumbersAssigning a Ringer or Picture to an Entry To assign an email address or Web address to an entry Assigning an Email Address or Web AddressTo assign a ringer or picture to an entry To create a Distribution List Assigning a DateCreating Distribution Lists To assign a date to an entry To edit a Contacts entry or Distribution List Editing a Contacts Entry or Distribution List 127 Contacts Entries for Walkie-Talkie Groups and TalkgroupsCreating Group Walkie-Talkie Entries To create a Contacts entry for a Walkie-Talkie Group To remove a member from a Group To add a member to an existing GroupPress O Contacts Filter Names Walkie-Talkie Group Select Edit Edit Members To create a Contacts entry for a Talkgroup Editing Walkie-Talkie Group EntriesCreating Talkgroup Entries To edit Group entries Press O Contacts Manage Contacts Add Category Managing Your ContactsTo view your Categories To create your own custom Category 131 Erasing All ContactsViewing Memory Status To erase all the Contacts entries stored in your phone To view entries stored in the SIM card Using Your SIM ManagerViewing Entries Stored in Your SIM Card Deleting Entries Stored in Your SIM Card Press O Contacts SIM Manager Copy to Contacts To copy entries from your phone to your SIM cardPress O Contacts SIM Manager Copy to SIM To copy entries from a SIM card to your phone While Copying To dial a service from standby mode using your keypad Dialing Nextel ServicesTo dial a service from your Contacts Press O Contacts Services Using the Phone’s Calendar and Tools Using the Phone’s Calendar and ToolsUsing Your Phone’s Calendar Using Your Phone’s Tools To add an event Using Your Phone’s CalendarAdding an Event to the Calendar Calendar & Tools To view your scheduled events Event AlertsEvent Alert Menu Viewing Events Erasing an Event Changing to Weekly ViewGoing to Today’s Date To delete all scheduled events Erasing Old EventsErasing All Events To delete events scheduled before a specific time and date 141 Using Your Phone’s ToolsUsing the Alarm Clock To use the alarm clock To view the time in different cities around the world Using the CalculatorUsing the World Clock To use the calculator 143 Voice RecordsVoice Records To record a conversation during a phone call Voice RecordsRecording Voice Records To create a new Voice Record To change your Voice Record maximum length and tone Changing Voice Record SettingsPlaying Voice Records To play the Voice Records you have recorded To rename, set as ringer, or delete a Voice Record Using Other Voice Record Options Service Features Service Features The Basics Service Features The Basics Voicemail Notification Using VoicemailSetting Up Your Voicemail Service Features Press O Messaging Voicemail Call Voicemail Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Retrieving Your Voicemail Messages Voicemail Options Using Expert ModeSetting Up Group Distribution Lists Voicemail-to-Voicemail Message Forwarding CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Extended Absence Greeting Clearing the Message IconVoicemail-to-Voicemail Receipt Request Voicemail Menu Key Press O Messaging Send Message Using SMS Text MessagingComposing SMS Text Messages To compose an SMS Text message To reply to an SMS Text message Accessing SMS Text MessagesUsing Preset Messages Messaging Inbox To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting To make a Three-Way Call Making a Three-Way Call 159 Using Call ForwardingTo activate Call Forwarding To deactivate Call Forwarding Creating Your Own Address Book Voice CommandIt’s Easy to Get Started 161 Making a Call With Voice CommandTo make a call with Voice Command To access information using Voice Command Accessing Information Using Voice Command 163 Data Services Data Services Data Services Applications Finding Your User Name Your User NameLaunching a Data Connection Softkeys Connection Status and IndicatorsNavigating the Web Selecting Scrolling To return to the home page from any other Web Going BackGoing Home To go back one Selecting an Item to Download Accessing the Download MenusTo access the download menus To access the download menus from the Web browser To download a selected item Downloading an Item 171 Using My Content ManagerTo access My Content Manager from the Web To download purchased content from My Content Manager Select an option to continue To open the browser menu Using the Browser MenuExploring the Web Opening the Browser Menu Data Services 175 Creating a BookmarkTo create a bookmark Going to a Specific Web Site Accessing a BookmarkTo access a bookmark Deleting a Bookmark To restart the Web browser Reloading a WebRestarting the Web Browser To reload refresh a Web When is my data connection dormant? Data Services FAQsCan I make calls and use data services at the same time? When is my data connection active? 179 Can I sign out of data services? Data Services Safety and Warranty Information Important Safety Information Important Safety Information 183 General PrecautionsImportant Safety Information External Antenna Care Safety and General InformationOperational Precautions Exposure to Radio Frequency RF Energy 185 RF Energy Interference/Compatibility Implantable Medical Devices Driving Precautions Damaged Products Operational WarningsAutomobile Air Bags Potentially Explosive Atmospheres Glass Parts Symbol DefinitionChoking Hazards 189 Seizures/BlackoutsRepetitive Motion Hearing Aid Compatibility With Mobile Phones 191 Battery Tips 193 Specific Absorption Rate Data Information From the World Health Organization 195 Product RegistrationOwner’s Record Phone Guide Proprietary Notice Export Law Assurances Wireless The New Recyclable 197 California Perchlorate Label Drive Safe, Call SmartSM Smart Practices While Driving 199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s Warranty Warranty Motorola Limited Warranty For the United States and CanadaWhat Does this Warranty Cover? Products and Accessories Exclusions Products Covered Length of Coverage Monaural HeadsetsRadio Accessories Products Balance of the original Accessories that are 205 Who Is Covered? WarrantySoftware Products Covered Pagers How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? Phones 207 What Other Limitations Are There? Service and Repairs Index IndexIndex Index Index Index