In-Call Options, Enhanced 911 E911 Information | Motorola ic502

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

IMPORTANT	Always report your location to the 911 operator when
	placing an emergency call. Some designated
	emergency call takers, known as Public Safety
	Answering Points (PSAPs) may not be equipped to
	receive GPS location information from your phone.

In-Call Options

Pressing Options (right softkey) during a call displays a list of features you may use during the course of a call. To select an option, highlight it, and press O. The following options are available:

⬤Select Speaker On to route the phone’s audio through the speaker. You can adjust the speaker volume using the volume keys on the side of the phone.

⬤Select Speaker Off to use the phone’s earpiece.

Note: You can also turn the speakerphone on or off by pressing t during a phone call.

Due to higher volume levels, do not place the phone near your ear during speakerphone use.

⬤Contacts opens your phone’s address book.

Making Calls

Section 2A: Making and Answering Calls

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Motorola ic502 manual In-Call Options, Enhanced 911 E911 Information

Contents

Ic502 by Motorola Phone Guide Software Copyright Notice Table of Contents 2D. Controlling Your Roaming Experience 2C. Setting Your Phone’s Security2F. Using Contacts 2G. Using the Phone’s Calendar and Tools 2H. Managing Voice Records 3A. Service Features The Basics3B. Data Services 4A. Important Safety Information 4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Phone IntroductionGuide Iii Your Phone’s Menu WALKIE-TALKIE Tools SIM PIN Text Input Vii Viii Getting Started This Section Setting Up Service Unlocking Your Phone Setting Up ServiceGetting Started Determining If Your Phone Is Already Activated Encounter security messages, call Nextel Customer Service at To set up your voicemail Setting Up Your Voicemail Account Password Voicemail Password Account PasswordsData Services Password Receiving Automated Invoicing Information Reaching Nextel Customer ServiceTo access automated invoicing information Getting Help To call Sprint Operator ServicesTo access Operator Services Sprint Setting Up Service Your Phone The Basics Your Phone The Basics Front View of Phone Your ic502 By Motorola Inside View of Phone Key Functions Your Phone The Basics Antenna Locating Your SIM Card Getting Started With Your Phone To insert your SIM card Inserting Your SIM Card To remove your SIM card Removing Your SIM Card To install your battery Using Your Phone’s Battery and ChargerInstalling the Battery Battery Capacity Your Phone The Basics Charging the Battery Removing the BatteryTo remove your battery To use the charger provided with your phone Using the Charger To turn your phone on Battery Use and MaintenanceTo power your phone off Turning Your Phone On and Off Press O Contacts My Info To view information about your phone Basic Phone Features Viewing Status Information Indicates battery charge level icon shown is full Backing Up Within a Menu For example, if you want to see your volume settingsNavigating Through Phone Menus Selecting Menu Items Help Accessories To change the character input mode Selecting a Character Input ModeEntering Text To enter a word using Word English Text Input Entering Characters Using Word English Text Input To enter characters by tapping the keypad Entering Characters Using Multi-Tap ModeAdding a Word to the Word English Database To add a word to the Word English Text Input database To enter numbers Entering Numbers and SymbolsTo enter symbols Characters scroll in the following order Using Your Phone Making and Answering Calls Making and Answering Calls Making Calls Types of Calls Answering Calls To make a phone call using your keypadMaking and Answering Phone Calls Making Calls To disconnect a call when you are finished Answering a Roam Call With Call Guard EnabledEnding a Call Calling Emergency Numbers Emergency Mode and Walkie-Talkie CallsEmergency Mode With an Inactive SIM Card Missed Phone Calls Enhanced 911 E911 Information In-Call Options Saving a Phone Number End-of-Call Options Dialing and Saving Phone Numbers With Pauses To save a number from standby modeTo dial or save phone numbers with pauses Plus + Code Dialing To make a call using Plus Code DialingAbbreviated Dialing For Speed Dial locations 2-9 One-Touch Dialing Using Speed DialingDialing From Contacts To dial directly from a Contacts entry For Speed Dial locations 100-900 Three-Touch Dialing For Speed Dial locations 10-99 Two-Touch Dialing Dialing Walkie-Talkie Numbers Making Walkie-Talkie CallsTo make a Walkie-Talkie call Using Just the Member ID Using Stored Walkie-Talkie NumbersWLK-TLK Contacts Press O Walkie-Talkie WLK-TLK Contacts Setting Up Send via WLK-TLKAnswering Walkie-Talkie Calls Sending Contact Information To setup Send via WLK-TLK Using Send via WLK-TLK Select My Phone Info Press O Contacts Find All Names To make a Group Walkie-Talkie call Creating a Group Using WLK-TLK ContactsGroup Walkie-Talkie Calls Making Group Walkie-Talkie Calls Group Walkie-Talkie Call Information To create a Group using WLK-TLK ContactsAnswering Group Walkie-Talkie Calls To store Groups from Call History Sharing GroupsGroup Walkie-Talkie Call Details To view call details while on a Group Walkie-Talkie call Select Send via WLK-TLK To forward a Group using Send via WLK-TLK Maximum Size Making and Answering Talkgroup CallsDifference Between Group Walkie-Talkie and Talkgroup Calls Group Talkgroup Icon Geography Adding More Talkgroups Joining a TalkgroupTo join a Talkgroup WLK-TLK Contacts Making Talkgroup CallsReceiving Talkgroup Calls To make Talkgroup calls Making and Answering Direct TalkCalls To set your phone to Direct Talk Setting Your Phone to Direct TalkDirect Talk Setup Options To return to network mode from Direct Talk Code Direct Talk Calls To make a Code call using Direct TalkTo set a channel and code Receiving a Private Direct Talk Call Private Direct Talk CallsTo set your phone to Private Only To make a private Direct Talk Call Receiving All Calls on a ChannelMaking a Private Direct Talk Call Only To set the code to Receive All Making Emergency Calls While in Direct Talk Mode Sending Call Alerts Using Call AlertsTo send a Call Alert Viewing Call Alerts Responding to a Call Alert Incoming Phone Calls Keeping TrackThen You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s Settings To select a ringer type for voice calls Sound SettingsRinger Types Selecting Ringer Types for Phone Calls To select a ringer type for messages Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings Selecting Ringer Types for Messages To activate Silence All Sound IndicatorsTo enable or disable alert sounds Silence All Status Light or Walkie-Talkie Button Light Display SettingsSetting Light Controls Changing the Text Greeting To set Keypad Sensor to measure ambient light To change the backlight settingBacklight Keypad Sensor To select the display screen’s menu style Press O Settings Display Standby Display Clock TypeChanging the Phone’s Menu Style Changing the Clock Display To change additional display settings Changing Other Display SettingsPress O Settings Display To enable your phone’s Location feature Location Settings Displaying Pop-up Messages Messaging SettingsSetting Message Alerts Press O Messaging Settings Notification To edit or delete a preset message Managing Preset MessagesTo add a new preset message No Service Airplane ModeTo set your phone to Airplane Mode Press O Settings Others Airplane Mode Press O Settings Others TTY To turn TTY Mode on or offTTY Use Emergency Calling Shortcuts Phone Setup OptionsCall Answer Mode To set call answer mode Calling Options Press O Settings OthersTo set special options to making dialing easier Display Language Press O Settings Others LanguageTo assign a language for the phone’s display To enable One Touch Walkie-Talkie Walkie-Talkie SettingsEnabling One Touch Walkie-Talkie To set your Talkgroup area Setting Your Talkgroup AreaSilencing Talkgroup Calls To set how your phone deals with Talkgroup calls Setting Your Phone’s Security Setting Your Phone’s Security Accessing Your Security MenuTo access the Security menu Press O Settings Security To turn SIM PIN on or off SIM Card SecuritySIM Card’s PIN Turning SIM PIN On and Off To change your PIN Entering the PINChanging the PIN To enter your PIN Unblocking the PIN Changing the Lock Code Using Your Phone’s Lock FeatureLocking Your Phone Unlocking Your Phone To add or replace a special number Calling In Lock ModeUsing Special Numbers To place an outgoing call in lock mode Select Limit Use Lock Contacts Limiting Access to ContactsTo limit access to your Contacts Limiting Use of Your Phone To limit outgoing calls Limiting Data Services AccessTo limit your Web access Limiting Outgoing Calls To limit Walkie-Talkie calls Limiting Incoming CallsLimiting Walkie-Talkie Calls To limit incoming calls Erasing Data Resetting Your PhoneSelect Erase My Content or Erase Contacts To reset your phone To update your profile Security Features for Data ServicesUpdate Data Profile To change your Net Guard settings Roaming Controlling Your Roaming Experience101 Checking for Voicemail Messages While Roaming Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks 103 To check your voicemail while roaming Press O Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam mode To answer incoming roaming calls with Call Guard on Using Call GuardTo turn Call Guard on or off To place roaming calls with Call Guard on Press O Settings Roaming Data Roam Guard Using Data Roam GuardTo turn Data Roam Guard on or off 107 Call History Viewing the Call History of Phone Calls Viewing Call HistoryManaging Call History 109 To view Call History entries for phone calls To view Walkie-Talkie calls on the Walkie-Talkie list To view Walkie-Talkie calls on the All Calls listTo view details about a Walkie-Talkie call or Call Alert 111 Phone Call History OptionsMaking a Phone Call From Call History To place a phone call from Call History To save a phone number from Call History Saving a Phone Number From Call History To prepend a phone number from Call History Prepending a Phone Number From Call History113 Making a Walkie-Talkie Call From Call History Walkie-Talkie Call History OptionsTo place a Walkie-Talkie call from Call History To save Walkie-Talkie information from Call History Saving Walkie-Talkie Information From Call History115 To erase Call History Erasing Call HistoryPress O Call History Erase Call History 117 Contacts About Contacts Using Contacts 119 To find Contacts entries by name Finding Contacts EntriesFinding Names Finding Speed Dial Numbers Press O Contacts Filter Names Filtering EntriesFinding Email Addresses To filter Contacts entries by Category or Type Press O Contacts Add New Entry Creating a Contacts EntryAdding a Phone Number to a Contacts Entry To add a new Contacts entry Assigning a Ringer or Picture to an Entry Assigning Speed Dial Numbers123 To assign a ringer or picture to an entry Assigning an Email Address or Web AddressTo assign an email address or Web address to an entry To create a Distribution List Assigning a DateCreating Distribution Lists To assign a date to an entry To edit a Contacts entry or Distribution List Editing a Contacts Entry or Distribution List 127 Contacts Entries for Walkie-Talkie Groups and TalkgroupsCreating Group Walkie-Talkie Entries To create a Contacts entry for a Walkie-Talkie Group To remove a member from a Group To add a member to an existing GroupPress O Contacts Filter Names Walkie-Talkie Group Select Edit Edit Members To create a Contacts entry for a Talkgroup Editing Walkie-Talkie Group EntriesCreating Talkgroup Entries To edit Group entries Press O Contacts Manage Contacts Add Category Managing Your ContactsTo view your Categories To create your own custom Category 131 Erasing All ContactsViewing Memory Status To erase all the Contacts entries stored in your phone To view entries stored in the SIM card Using Your SIM ManagerViewing Entries Stored in Your SIM Card Deleting Entries Stored in Your SIM Card Press O Contacts SIM Manager Copy to Contacts To copy entries from your phone to your SIM cardPress O Contacts SIM Manager Copy to SIM To copy entries from a SIM card to your phone While Copying To dial a service from standby mode using your keypad Dialing Nextel ServicesTo dial a service from your Contacts Press O Contacts Services Using Your Phone’s Calendar Using Your Phone’s Tools Using the Phone’s Calendar and ToolsUsing the Phone’s Calendar and Tools To add an event Using Your Phone’s CalendarAdding an Event to the Calendar Calendar & Tools To view your scheduled events Event AlertsEvent Alert Menu Viewing Events Going to Today’s Date Changing to Weekly ViewErasing an Event To delete all scheduled events Erasing Old EventsErasing All Events To delete events scheduled before a specific time and date 141 Using Your Phone’s ToolsUsing the Alarm Clock To use the alarm clock To view the time in different cities around the world Using the CalculatorUsing the World Clock To use the calculator Voice Records Voice Records143 To record a conversation during a phone call Voice RecordsRecording Voice Records To create a new Voice Record To change your Voice Record maximum length and tone Changing Voice Record SettingsPlaying Voice Records To play the Voice Records you have recorded To rename, set as ringer, or delete a Voice Record Using Other Voice Record Options Service Features Service Features The Basics Service Features The Basics Voicemail Notification Using VoicemailSetting Up Your Voicemail Service Features Press O Messaging Voicemail Call Voicemail Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Retrieving Your Voicemail Messages Setting Up Group Distribution Lists Using Expert ModeVoicemail Options Voicemail-to-Voicemail Message Forwarding CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Receipt Request Clearing the Message IconExtended Absence Greeting Voicemail Menu Key Press O Messaging Send Message Using SMS Text MessagingComposing SMS Text Messages To compose an SMS Text message To reply to an SMS Text message Accessing SMS Text MessagesUsing Preset Messages Messaging Inbox To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting To make a Three-Way Call Making a Three-Way Call 159 Using Call ForwardingTo activate Call Forwarding To deactivate Call Forwarding It’s Easy to Get Started Voice CommandCreating Your Own Address Book To make a call with Voice Command Making a Call With Voice Command161 To access information using Voice Command Accessing Information Using Voice Command 163 Data Services Data Services Data Services Applications Launching a Data Connection Your User NameFinding Your User Name Navigating the Web Connection Status and IndicatorsSoftkeys Selecting Scrolling To return to the home page from any other Web Going BackGoing Home To go back one Selecting an Item to Download Accessing the Download MenusTo access the download menus To access the download menus from the Web browser To download a selected item Downloading an Item 171 Using My Content ManagerTo access My Content Manager from the Web To download purchased content from My Content Manager Select an option to continue To open the browser menu Using the Browser MenuExploring the Web Opening the Browser Menu Data Services To create a bookmark Creating a Bookmark175 Going to a Specific Web Site Accessing a BookmarkTo access a bookmark Deleting a Bookmark To restart the Web browser Reloading a WebRestarting the Web Browser To reload refresh a Web When is my data connection dormant? Data Services FAQsCan I make calls and use data services at the same time? When is my data connection active? 179 Can I sign out of data services? Data Services Safety and Warranty Information Important Safety Information Important Safety Information Important Safety Information General Precautions183 External Antenna Care Safety and General InformationOperational Precautions Exposure to Radio Frequency RF Energy 185 RF Energy Interference/Compatibility Implantable Medical Devices Driving Precautions Damaged Products Operational WarningsAutomobile Air Bags Potentially Explosive Atmospheres Choking Hazards Symbol DefinitionGlass Parts Repetitive Motion Seizures/Blackouts189 Hearing Aid Compatibility With Mobile Phones 191 Battery Tips 193 Specific Absorption Rate Data Information From the World Health Organization 195 Product RegistrationOwner’s Record Phone Guide Proprietary Notice Export Law Assurances Wireless The New Recyclable 197 California Perchlorate Label Drive Safe, Call SmartSM Smart Practices While Driving 199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s Warranty Warranty Motorola Limited Warranty For the United States and CanadaWhat Does this Warranty Cover? Products and Accessories Exclusions Products Covered Length of Coverage Monaural HeadsetsRadio Accessories Products Balance of the original Accessories that are 205 Who Is Covered? WarrantySoftware Products Covered Pagers How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? Phones 207 What Other Limitations Are There? Service and Repairs Index IndexIndex Index Index Index