Troubleshooting

Symptom

Action

 

 

Power cannot be turned on.

Check to ensure that the power cable has been plugged in correctly.

 

Check to ensure that the power switch on the rear panel is switched on.

 

 

Camera is not automatically detected.

Follow instructions in the camera’s [Instruction Manual] to check the IP

 

address settings.

 

When the IP Lease feature is in use, turn OFF the camera and ON again with

 

this unit started up.

 

If the user name and password of a camera have been changed from the

 

initial settings, there is a chance that the camera will not be automatically

 

detected.

 

 

Unable to operate.

Check to ensure that the operations are not locked. (A Page 116)

 

 

Images are not recorded.

Check the [Camera Recording Settings].

 

Check to ensure that the scheduler is set to online.

 

 

Unable to play back audio sound.

Check the audio settings in camera properties under [Hardware Devices] in

 

[Advanced Configuration].

 

Check to ensure that [Listen to] is correctly selected in the [Audio] section.

 

If the network is congested, audio sounds may not be transmitted.

 

 

Unable to operate in a section(s) in the viewer.

Check to ensure that the section you want to operate in is set to [Available]

 

under [Panels] in option settings. (A Page 176)

 

 

The message below appears after turning on

The built-in backup battery level is running low.

the power.

Consult your nearest JVC KENWOOD dealer.

ACMOS Settings Wrong CMOS Date/ Time Not

 

Press F1 to Run SETUP Press F2 to load

 

default values and continueB

 

 

 

 Actions when Warning Indicator Lights Up

Error Message

Action to Take

 

 

WARNING:HDD(Disk)

The HDD seems to no longer be serviceable.

 

Consult your nearest JVC KENWOOD dealer.

 

 

WARNING:HDD(Drive name:) Deleted

Check to ensure that the power of the external HDD is switched on.

 

Check to ensure that the connecting cable is properly inserted.

 

If no abnormality is found above, consult your nearest JVC KENWOOD

 

dealer.

 

 

WARNING:HDD(Raid)

This is a HDD (during RAID setting) warning.

 

Consult your nearest JVC KENWOOD dealer.

 

 

FAN STOP

Fan abnormality. Check to ensure that the fan is running.

 

If the fan is not moving, stop using it. Otherwise, it may break down.

 

Consult your nearest JVC KENWOOD dealer.

 

 

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JVC VR-X1600U, VR-X3200U manual 195, Troubleshooting,  Actions when Warning Indicator Lights Up