Precautions for Handling Hard Disk Drive

This unit comes with a high-precision hard disk device. Be careful not to exert vibration or impact on this unit when handling it. Exertion of vibration or impact particularly when the power is on or when the hard disk is being accessed may cause this unit to break down.

The distance between the head and the disk is only about 0.02 μm when the hard disk (henceforth HDD) is reading the data. Vibration or impact that is exerted on the HDD may therefore cause the head to hit against the disk, causing the disk surface to dent or the disk to chip. When this occurs, data may not be properly read, or in a worse scenario, continued use in this condition may result in head crash (damage). Careful attention must therefore be paid when handling it.

Precautions During Installation and Change of Installation Location

Moving of this unit or installation work is strictly prohibited when the power of this unit is on or immediately after the power is turned off (approximately 1 minute). The HDD continues to move under its own inertia for some time after the power is disconnected, and exertion of vibration or impact during this interval may result in HDD failure. When moving this unit, wrap it using cushioning materials to protect it from external shock.

The HDD is a consumable product. Although it may vary according to the environment of use, it is recommended to replace the HDD after using for 18,000 hours in a surrounding temperature of 25°C. (However, this is only a reference time and not a guarantee for HDD life span.) For inquiries on maintenance plans and expenses, consult your nearest JVC KENWOOD dealer.

When installing an external hard disk, we recommend the use of UPS (uninterruptible power supply) to ensure the stable operation of the system.

Power failure that occurs during formatting or disconnection of the HDD may affect its subsequent use even when the UPS is connected.

JVC KENWOOD shall not be held responsible for the compensation of losses incurred in the event that recording or playback fails due to defects in this unit or its hard disk drive.

Images recorded on the HDD will be deleted when you replace it with a new disk. Note also that recorded images may be deleted when you upgrade the software for this unit.

Software Installation

Do not install any software to this device other than the provided application software. Otherwise, operations may become unstable. Any malfunctions which arise in such a case will not be covered under warranty.

Anti-virus

You cannot install anti-virus software on this unit. Instead, prepare anti-virus by Windows Firewall or the router. In addition, do not use Windows update.

Others

When there is variation in the supply voltage such as during lightning, operation of this unit may be disabled to protect the system until the supply voltage stabilizes again.

Eliminate static electricity before performing work that requires you to touch the input/output terminals, such as when installing devices.

Do not touch the rear panel of this unit when it is running as static electricity may cause it to malfunction.

When there is a large amount of data recorded on this unit, such as short alarm records, a longer time may be required during search or backup. This is not a malfunction.

Data recorded from TV broadcasts or video (audio) recordings shall be restricted only to personal use, and their use without the prior consent of the copyright holder is strictly prohibited under the copyright law.

The width of the border lines (black in color) of images on the split screen varies according to the type of input signals. This is due to the characteristics of the camera’s input signals, and is not a malfunction. The condition may also be improved by adjusting this unit. For details, consult our authorized dealers or JVC KENWOOD service centers.

When installed in an ordinary household, this unit may cause interference with other devices such as radios or televisions.

Consumable parts

The table below shows consumable parts for this unit. Repair costs including fees for parts or replacement, or travel expenses are charged even while this unit is under warranty.

Parts

Note

 

 

HDD

Replace every 18,000 hours (2

 

years) of use.

 

 

CPU fan/Rear fan

Replace every 30,000 hours (3

unit

years) of use.

 

 

Backup battery

Necessary to replace if the power is

(CR2032)

not supplied for a long time.

 

 

The maintenance cycle differs depending on the conditions of use. The cycle above is applied when you use this unit in 25°C environment.

Consult our authorized dealers or JVC KENWOOD service centers for details on the maintenance plan or fees. (The list of JVC KENWOOD service center is attached to this unit.)

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JVC VR-X1600U manual Precautions for Handling Hard Disk Drive, Software Installation, Anti-virus, Others, Consumable parts