Troubleshooting
Your SIM card | • Is the card inserted correctly? |
won’t work | • Is it chipped, scratched, or visibly damaged? Return it to |
| your service provider. |
| • Check the SIM contacts. If dirty, clean them with an |
| antistatic cloth. |
You can’t make | • Some service providers block the ability to make |
international calls | international calls. Contact your Service Provider. |
| • Have you included the correct codes? Press and |
| hold 0 (zero) to display the international dialing prefix (+) |
| and then enter the country code followed by the phone |
| number. |
The battery won’t | • Check the charger. Is it properly connected? Are its |
charge | contacts clean and dry? |
| • Check the battery contacts. Are they clean and dry? |
| • Check the battery temperature. If it is warm, let it cool |
| before recharging. |
| • Is it an old battery? Replace the battery. |
| • Are you using a Motorola original battery? Your charging |
| system may not be able to communicate with your |
| battery. |
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