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Motorola V290 manual Troubleshooting, Question Answer

Models: V290

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Troubleshooting

Check these questions first if your phone does not seem to work properly. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (USA) or 1-800-461-4575 (Canada).

						Question	Answer
						Is your battery	The battery level indicator should
						Is your battery	The battery level indicator should
						charged? Is 1	have at least 1 segment showing


						displayed?	(1). If it does not, recharge your
							battery (see page 19).

Troubleshooting						Have you	If necessary, turn off your phone
Troubleshooting						installed a valid	and make sure that you have
						installed a valid	and make sure that you have
						SIM card?	inserted a valid SIM card (see
							page 18).

						Does the phone	The signal strength indicator
						have a signal? Is	should have at least 1 segment
						1 displayed?	showing (1). If it does not, move
							to an area with a stronger signal.

						Is the earpiece	While on a call, press the volume
						volume too low?	key (on the side of your phone)
							up.

						Is the other party	Your phone may be muted. If
						unable to hear	necessary, press UNMUTE (+) to
						you?	unmute the phone.
							Also, make sure that your phone’s
							microphone is not blocked by its
							carrying case or a sticker.

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Motorola V290 manual Troubleshooting, Question Answer

Contents

Start Here Page Menu Key Power KeyWelcome Voice Key United States Motorola, IncSoftware Copyright Notice Menu Map Action Main Menu-Icon Display Message Tools Main Menu-Text Display Settings Menu Initial Setup Contents Page Page Monitoring Battery Charge Safety and General Information External Antenna Care Body-Worn Operation Approved AccessoriesPhone Operation Data Operation Pacemakers AircraftMedical Devices Hearing Aids For Vehicles With an Air Bag Potentially Explosive AtmospheresBlasting Caps and Areas Batteries ChargersDefinition Repetitive Motion Injuries Getting Started Optional FeaturesOptional Accessories What’s in the Box? Installing the SIM Card Installing the BatteryYou must install and charge the battery to use your phone Charging the Battery Shown, and push down Slide the battery Battery Use Rechargeable batteries that power this Turning Your Phone Off Turning Your Phone On and OffTurning Your Phone On Open your phone Press and hold P to turn on the phone Making a Call Adjusting VolumePress the volume key up or down to Press Viewing Your Phone Number Answering a CallChanging the Call Alert Nor Answer the call Answer + End the call and hang up Getting Started Menu Indicator Soft Key Labels Using the DisplaySee page 1 for a basic phone diagram Learning to Use Your Phone Selecting a Feature Option Using MenusSelecting a Menu Feature Find the Feature M Messages Inbox Entering Feature Information Entering TextGeneral Text Entry Rules Using Capitalization Entering PunctuationDeleting Letters and Words Using Tap Method Choosing a Text Entry MethodPress To Character Chart Use iTAP Software Predictive Text Entry MethodYou can enter these characters with the tap method Entering Words Entering Novel Words See the Symbol Chart below Using the Numeric Entry MethodUsing the Symbol Text Entry Method To enter numbers in a text screen Including battery and network Using the External DisplaySymbol Chart @ \ ¿ ¡ ~ $ £ ¥ # % + x * / = # § Locking Your Phone Manually Find the FeatureLocking and Unlocking Your Phone Unlocking Your Phone Changing a Code, PIN, or Password Setting Your Phone to Lock AutomaticallyTo lock your phone every time you turn it off Screen If You Forget a Code, PIN, or PasswordGo to the unlock code bypass Keypad keys Enter your security code Setting a Ring Style Setting Up Your PhoneSetting the Time and Date Storing Your Name and Phone Number Select the ring style Setting Answer OptionsStyle Answer Options menu includes Setting a Wallpaper Image Setting a Screen Saver Image Adjusting the Backlight Setting Display ContrastSetting Display Color Extend battery life Redialing a Number Calling FeaturesChanging the Active Line View the dialed calls list Using Automatic Redial Using Caller IDIncoming Calls Calling an Emergency Number Canceling an Incoming CallCancel the incoming call Outgoing Calls Dialing International Numbers Viewing Recent Calls Tip Press and hold Nfor Returning an Unanswered CallCall the entry’s number Option Description Attach a number or insert a Using the NotepadMissed Calls, where X is the number of missed calls Special character Calling with 1-Touch Dial Attaching a NumberCalling with Speed Dial PressTo Listening to a Voicemail Message Using VoicemailStoring Your Voicemail Number To enter the voicemail number Using Call Waiting Switch between callsAnswer the new call Putting a Call On Hold When you have 2 calls on linePress Switch between calls Press Hold the call Setting Up the Message Inbox Setting DescriptionMessages and Chat Sending a Text Message Sent Select numbers from Animation, sound, vcard, orVcalendar Phonebook Scroll to the quick note Perform other proceduresSending a Quick Note Text Message Quick Note Menu can include the following options Can insert Scroll to the desired item Inserting Pictures and Ring Tones in a Text MessageInserting a Picture or Ring Tone Select the item type Find the Feature M Message Outbox Viewing the Status of Sent Text MessagesViewing or Deleting an Inserted File Access the Message menu Receiving a Text Message Downloading Pictures and Ring Tones Storing a Picture or Animation FileStore Select the option Storing a Ring ToneScroll to Store Only Play the ring tone Reading Information Service Messages Setting Up the Information Services Message Inbox Sounds an alert. If the phone is not idle when a Receiving an Information Services MessageLang1 setting. Lang1 is You want to accept cell Using Chat Start a Chat SessionSelect a number from Press Using the Chat Log Using the Chat Menu Responding to Chat Ending a Chat Session Open the Chat MenuScroll to End Chat Setting Up Your Phonebook Viewing Entry Details Creating a Phonebook Entry Entering InformationTo create or edit a phonebook entry Completing the Phonebook Entry Storing a PIN Code With a Phone Number Recording a Voice Name for a Phonebook Entry Dialing a Phonebook Entry Editing a Phonebook Entry Phonebook ListVoice Dial Deleting a Phonebook Entry Multiple Entries Under the Same NameScroll to Delete Copying Entries Between the Phone and SIM Card Copying a Single EntryCopying All Entries Checking Phonebook Capacity All entries Scroll to the desired list Setting 1-Touch Dial PreferenceBegin changing the setting Select the list Find the Feature M More Ring Styles Style Detail Personalizing Your PhonePersonalizing a Ring Style Setting Ringer or Keypad Volume Find the Feature M More Ring StylesActivating Ringer ID Chat message that you have received Setting RemindersPersonalizing Display Text To turn off all reminders Scroll to Icons or List Setting the Menu ViewPersonalizing Soft Keys and Menu Icons Select the menu view Clearing All Stored Information Setting the Menu LanguageResetting All Options Scroll to Scroll Up Creating and Using Shortcuts Standard Shortcuts Creating a ShortcutTask Shortcut Using a Keypad Shortcut Selecting a Shortcut From the ListEditing or Deleting a Shortcut Shortcut Menu can include the following options Getting More Out Of Your Phone Making a Conference CallForwarding Calls Setting Up or Canceling Call Forwarding Barring Calls Find the Feature M Settings SecurityKeypad keys Enter your call barring Password Checking Call Forwarding Status Using Fixed Dialing Using the Fixed Dial ListTurning Fixed Dialing On or Off Activating Dtmf Tones Using Service DialingUsing Dtmf Tones You can set Dtmf tones to Long, Short, or Off Monitoring Phone Use View and Reset Call TimersUsing the Keypad Sending Dtmf Tones Timer Description Using a Timer During a Call Viewing and Managing Cost TrackersCost Tracker Description Cost option or advice of charge You reset this cost trackerYou can reset this value Cost tracker Viewing the Current Registered Network Adjusting Network SettingsFind the Feature M Settings Network New Network Finding a New Network Changing Network Setup Values Find the Feature M Settings NetworkListing All Networks Speed Description Setting Preferred NetworksNetwork search Type options Is found Browse available or known Accessing the Preferred Network ListAdding an Entry to the Preferred Network List Networks Deleting a Preferred Network List Entry Adjusting Service TonesEditing a Preferred Network List Entry 102 Setting the Call Drop Alert Setting Gprs Auto Attach103 Monitoring Battery Charge To view a detailed battery charge meter104 Datebook Personal Organizer FeaturesFind the Feature M Tools Datebook 105 Datebook Details Press Mto view more options Month ViewView 106 Day View Event View107 Add a Datebook Event 108 Changing Event Information 109 Deleting an Event Find the Feature M Tools Datebook 110Copying an Event Displays the Date field Viewing and Dismissing an Event Reminder 111 Setting the Alarm Alarm ClockChanging the Datebook Setup Find the Feature M Alarm Clock Calculator Turning Off the AlarmFind the Feature M Tools Calculator 113 Calculating Numbers Function Description114 Converting Currency Perform the conversion115 Unblock the SIM Card PIN Code SecurityLocking the SIM Card 116 Digits in length Unblock the SIM Card PIN2 CodeCode Card Open the PIN2 Unblocking editor118 Starting a Micro-Browser Session News EntertainmentMicro-Browser Or application Interacting With Web Pages Downloading Pictures and Ring Tones120 Storing a Picture or Animation File Storing a Ring Tone121 An alert Selecting or Creating a Proxy SettingFor more information about using sound files, see pages 57 Event alert Gprs access point name Name of the WAP service Provider User name for primary CSD Number123 124 Running the Micro-Browser in the Background Setting Service PreferencesSelect the setting Turning a Background Micro-Browser Session On or Off Launching a Game GamesViewing Images Downloading Pictures Short message editor To perform other proceduresScroll to the picture Message. Edit Creating Ring Tones Creating a Tone128 Select Save Entering NotesMenu, then scroll to Keypad keys Enter a name for the tone OK + Store the name Lengthen note Shorten note Rest Sharp Lengths and ModifiersKey Description Display 130 Octave Length SettingOctave Setting 131 Insert a rest Enter 1 or more rests Characters as needed Default setting for a new note is octaveTask Action 132 Press Scroll to the custom tone Playing a ToneEditing a Tone 133 Scroll to the custom tone Deleting a ToneRenaming a Tone 134 Download a Ring Tone Send Ring Tones135 Troubleshooting Question Answer Symptom Solution Obtain the PIN Unblocking Key Feature 138Display Unlock code See Cannot send Not ringLow tone Receive calls Others on my My phone hasCannot hear Phone Battery life? 141 CommandsPasswords, or Not send A normal tone of voice Shows Internet access Network Not AvailableCentimeters from your mouth Launched You may be in an area without Micro-browser Specific Absorption Rate Data 143 144 Cenelec is a European Union standards body Index Answering a call 24, 39 appointments. See145 146 Java applications 126 joystick Key End 1, 23 147 148 My tones Network settings 98 notepad 48 number International access code Redialing149 Picture downloading 60, 120 inserting in message Managing Reminders Chat message 68 datebook 108, 111 defined150 Setting 23 Ring tone Creating151 Flashing cursor Inserting in message 55 Speed dial number, setting 72 usingText Block cursor 28 character chart 31 entering Voice key Dialing a number 75 illustration 1 recording a voice name 153 154 Page Motorola.com 8988485L61-0