Question

Answer

 

 

 

 

Has the phone

Dropping your phone, getting it

 

 

 

 

 

 

been damaged,

wet, or using a non-Motorola

 

 

 

 

dropped, or

battery or battery charger can

 

 

 

 

gotten wet?

damage the phone. The phone’s

 

 

 

 

 

limited warranty does not cover

 

 

 

 

Was a

 

 

 

 

 

 

non-Motorola

these types of damages.

 

 

 

 

battery or battery

 

 

 

 

 

 

 

charger used?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The following refer to specific symptoms:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Solution

 

 

 

 

 

 

My phone was

Report a stolen phone to the

 

 

 

Troubleshooting

stolen. To whom

police and to your service provider

 

 

 

 

 

 

 

should I report

(the company that sends you your

 

 

 

 

this?

monthly wireless service bill).

 

 

 

 

 

 

 

 

 

 

I forgot my

See page 37.

 

 

 

 

 

 

password.

 

 

 

 

 

 

 

 

 

 

 

 

 

I pressed the

Be sure to press and hold P

 

 

 

 

 

 

power key, but

(the power key) until you see the

 

 

 

 

nothing

welcome display and an alert

 

 

 

 

happened.

sounds. This could take several

 

 

 

 

 

seconds. If nothing happens,

 

 

 

 

 

check that a charged battery is

 

 

 

 

 

installed (see page 18).

 

 

 

 

 

 

 

 

 

 

 

 

137

Page 139
Image 139
Motorola V290 manual Symptom Solution