Symptom

Solution

 

 

 

 

 

 

The display

The SIM card may be incorrectly

 

 

 

 

 

 

shows:

inserted. Check the SIM card to

 

 

 

 

 

 

Insert SIM Card

make sure that it is inserted

 

 

 

 

 

 

or Check SIM

properly (see page 18).

 

 

 

 

 

 

Card even

 

 

 

 

 

 

 

though I have

 

 

 

 

 

 

 

inserted my SIM

 

 

 

 

 

 

 

card in the phone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The display

Call your service provider (the

 

 

 

 

 

 

 

 

 

 

 

shows:

company that sends you your

 

 

 

 

 

 

 

 

 

SIM Blocked.

monthly wireless service bill) to

 

 

 

 

 

 

How do I unblock

obtain the PIN Unblocking Key

Troubleshooting

 

 

 

my SIM card?

(PUK) code (see page 116).

 

 

 

 

 

 

 

 

The display

Enter the factory-preset unlock

 

 

 

 

 

 

 

 

 

 

 

 

shows: Enter

code (1234), or the last 4 digits of

 

 

 

 

 

 

Unlock Code.

your phone number. If this fails,

 

 

 

 

 

 

How do I unlock

call your service provider (the

 

 

 

 

 

 

my phone?

company that sends you your

 

 

 

 

 

 

 

monthly wireless service bill).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

My phone

The feature you want is locked. If

 

 

 

 

 

 

prompts for an

you do not know the unlock code,

 

 

 

 

 

 

unlock code

see page 37.

 

 

 

 

 

 

when I try to open

 

 

 

 

 

 

 

a feature.

 

 

 

 

 

 

 

 

 

138

Page 140
Image 140
Motorola V290 manual Display, Obtain the PIN Unblocking Key, Unlock code See, Feature 138