Table of Contents

Table of Contents

 

Chapter 1 - Introduction

5

The Products

5

The Features

5

Features Table

6

What Is in Your Modem Package

7

Chapter 2 - Installation

8

Safety Warnings

8

Step 1: Mount the Feet

8

Step 2: Change the Internal Jumpers

8

Step 3: Connect the Modem to Your PC

10

Step 4: Install the Modem Driver

12

Step 5: Configure the Modem for Your Country

13

Step 6: Install Data Communications Software

14

Step 7: Modem-on-Hold

14

Chapter 3 - Operation

15

About the Front Panel

15

PhoneTools Features

16

Leased-Line Operation

16

V.92 Operation

16

Connecting to the Internet

17

Chapter 4 - AT Commands, S-Registers, and Result Codes

18

Chapter 5 - Remote Configuration

19

Basic Procedure

19

Setup

19

Chapter 6 - Callback Security

20

Changing the Setup Password

20

Turning Callback Security On and Off

20

Setting Callback Security Message Parity

21

Assigning Callback Passwords and Phone Numbers

21

Calling Procedures

22

Callback Assignments Form

24

Chapter 7 - Troubleshooting

25

None of the Indicators Light

25

The Modem Does Not Respond to Commands

25

The Modem Cannot Connect When Dialing

26

The Modem Disconnects While Online

28

Modem Cannot Connect When Answering

29

File Transfer Is Slower Than It Should Be

29

Data Is Being Lost

29

There Are Garbage Characters on the Monitor

29

The Modem Doesn’t Work with Caller ID

30

Fax and Data Software Can’t Run at the Same Time

30

Appendix A - Technical Specifications

31

Appendix B - Upgrading the Modem’s Firmware

33

Upgrade Overview

33

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide

3

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Multi-Tech Systems MT5634ZBA-VV.90, MT5634ZBAV.90, MT5634ZBAV.92 manual Table of Contents