User Guide
MT5634ZBA-V.90 MT5634ZBA-V-V.90 MT5634ZBA-V.92 MT5634ZBA-V-V.92
MultiModemZBA Global MT5634ZBA-Series
Copyright
MultiModemZBA Global MT5634ZBA-Series User Guide
Revisions
Revision Level
Table of Contents
Table of Contents
Chapter 2 - Installation
Chapter 4 - AT Commands, S-Registers, and Result Codes
Appendix D - Installing a Modem Under Linux
Table of Contents
Appendix E - Connecting to a Cisco Router
Appendix F - Warranty, Service, and Technical Support
Chapter 1 - Introduction
The Features
The Products
MT5634ZBA-V.90
FEATURES
Features Table
Features Specific to
PRODUCTS
What Is in Your Modem Package
Safety Warnings
Chapter 2 - Installation
Step 1 Mount the Feet
Step 2 Change the Internal Jumpers
Changing the Dial-Up/Leased-Line Jumper
Location of the Jumpers
Changing the Voice Jumper
Jumper for Modem with Voice Option
Step 3 Connect the Modem to Your PC
Connect the Two-Wire Leased Line Leased Line Only
Connect the Modem to Your PC
Connect the Modem to the Telephone Line
Power-On Test
Connect the Modem to the AC Power Outlet
Connect a Microphone Voice Option
Connect Speakers Voice Option
Removing an Old Modem Driver
Step 4 Install the Modem Driver
Installing the Modem Driver
Using the Global Wizard to Configure Your Modem
Step 5 Configure the Modem for Your Country
Using AT Commands to Configure Your Modem
2. Click Initial Setup and Country Selection
Step 7 Modem-on-Hold
Step 6 Install Data Communications Software
The MultiModem V.92 Front Panel The MultiModem V.90 Front Panel
Chapter 3 - Operation
About the Front Panel
Setup
PhoneTools Features
Leased-Line Operation
V.92 Operation
Connecting to the Internet
Chapter 4 - AT Commands, S- Registers, and Result Codes
Basic Procedure
Chapter 5 - Remote Configuration
Setup
Changing the Setup Password
Turning Callback Security On and Off
Changing the Setup Password
Chapter 6 - Callback Security
Assigning Callback Passwords and Phone Numbers
Setting Callback Security Message Parity
Number-Entry Callback
Calling Procedures
Password-Only Callback
Direct Connection
Callback Security Commands
Extension-Entry Callback
Callback Assignments Form
Password
Location
Telephone Number
The Modem Does Not Respond to Commands
Chapter 7 - Troubleshooting
None of the Indicators Light
The Modem Cannot Connect When Dialing
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide
Chapter 7 - Troubleshooting
The Modem Disconnects While Online
File Transfer Is Slower Than It Should Be
Modem Cannot Connect When Answering
Data Is Being Lost
There Are Garbage Characters on the Monitor
Fax and Data Software Can’t Run at the Same Time
The Modem Doesn’t Work with Caller ID
Appendix A - Technical Specifications
Transmit Level
Appendix B - Upgrading the Modem’s Firmware
Upgrade Overview
Step 1 Identify the Modem Firmware
Step 2 Identify the Current Firmware Version
Step 4 Extract the Upgrade Files
Step 3 Download the Upgrade File
Step 6 Upgrade the Modem’s Firmware
Step 7 Restore Your Parameters
Industry Canada
Appendix C - Regulatory Compliance
FCC Part 15 Regulation
FCC Part 68 Telecom
Canadian Limitations Notice
Fax Branding Statement
International Modem Restrictions
EMC, Safety and R&TTE Directive Compliance
South African Statement
New Zealand Telecom Warning Notice
Installation
Appendix D - Installing a Modem Under Linux
Setup
Using the Terminal Program Minicom to Verify Operation
Connecting to a Cisco Router Console Port
Appendix E - Connecting to a Cisco Router
Step 1 Configure the Modem for your Country
Step 2 Configure for Callback Security in Direct Connect Mode
Step 3 Console Port Final Setup
Remote Configuration
Console Port Connections
AT%R1&W0
Repair Procedures for U.S. and Canadian Customers
Appendix F - Warranty, Service, and Technical Support
Warranty
Online Warranty Registration
Repair Procedures for International Distributors
Service
U.S. and Canadian Customers
International Distributors
Replacement Parts
Internet Sites
Technical Support
Country
Telephone
Index