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Multi-Tech Systems MT5634ZPW-PCI owner manual There Are Garbage Characters on the Monitor

Models: MT5634ZPW-PCI

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Owner’s Manual

There Are Garbage Characters on the Monitor

•Your computer and the remote computer may be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communications software.

•You may be experiencing line noise. Enable error correction, if it is disabled, or hang up and call again; you may get a better connection.

•At speeds above 2400 bps, the remote modem might not use the same transmission or error correction standards as your modem. Try connecting at a slower speed or disabling error correction. (With no error correction, however, line noise can cause garbage characters.)

•Try entering the &V (View Parameters) command, making a screen print of the diagnostics listing, and checking for parameters that may be unacceptable.

Fax and Data Software Won’t Run at the Same Time

•Although you can have Windows 95-compliant data and fax communication applications open at the same time, they cannot use the same modem at the same time. Make sure no other application is online when you try to dial out. If you are using legacy communications software with Windows 95, you may get a message that another application is occupying the device even when no call is in progress. Close any open legacy communications programs, and try again.

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Multi-Tech Systems MT5634ZPW-PCI owner manual There Are Garbage Characters on the Monitor

Contents

Model Number MT5634ZPW-PCI Record of Revisions Revision Description Contents AT Commands, S-Registers and Result Codes Appendices Page Introduction and Description Congratulations General features include Fax What is in Your Modem Package? Peripheral Component Interconnect PCIHow to Use This Manual Introduction and DescriptionWarranty, Service, and Technical Support Typographic Conventions You type thisInstallation Introduction What You’ll NeedSafety Warnings Sound Card Considerations Install the MultiModemZPW-PCI into the Computer External Connections Line Phone Line OUT MICInstalling Drivers Is Your MultiModemZPW-PCI Ready for Use?Verifying Configuration Exit the System Properties sheetHow to Remove Your Old Modem from Windows Operating Your MultiModemZPW-PCI Software Configuration Simple OperationsTesting the MultiModemZPW-PCI’s Data Functions Select Start, Programs, Accessories, HyperTerminalIf you don’t know the file name Testing the MultiModemZPW-PCI’s FAX Functions Select Start, Programs, Accessories, WordPadTesting the MultiModemZPW-PCI’s Voice Function Other Ways to Access Microsoft FaxMultiModemZPW-PCI’s Answering Machine Test Loopback Testing MultiModemZPW-PCI’s Speakerphone TestInstallation MT5634ZPW-PCI AT Commands, S-Registers and Result Codes Configuring Communications Software AT Commands, S-Registers and Result Codes ∗ *70 is only used in the United States AT Commands Command +++ATCR Escape SequenceEnter Key Detect AT&Ts call card toneRepeat Last Command Communication Standard SettingCarrier Control DialEcho Command Mode Characters DS= n Dial Stored Telephone NumberEcho Online Data Characters Hook ControlMonitor Speaker Volume Monitor Speaker ModeInformation Request Modulation HandshakeReturn Online to Data Mode Result Codes Enable/Disable= n Set Register Value Read Register ValueModem Reset Result Code SelectionLong Space Disconnect Auto RetrainLoad Factory Default Settings Data Carrier Detect DCD ControlData Terminal Ready DTR Control 22bis Guard Tone ControlCommunications Mode Asynchronous Communications ModeSelf-Test Commands View Current ConfigurationStore Current Configuration Select Stored Configuration for Hard ResetStore Telephone Number \G n Modem Port Flow Control\Nn Error Correction Mode Selection \Tn Inactivity Timer\Qn Local Flow Control Selection \Vn Protocol Result CodeCommand %C n Data Compression Control +ES=6 Enable Synchronous Buffered ModeCommand %T94 Testing External RAM Data Calling ToneCommand %T125 Testing DSP 56K Code Version/Checksum RegistersS10 Register Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionDelayed MT5634ZPW-PCI Troubleshooting Initial Checklist Common Problems TroubleshootingModem Does Not Respond to Commands Troubleshooting Modem Dials But Cannot Make a Connection Troubleshooting Modem Disconnects While Online File Transfer Appears Slower Than It Should Be Modem Cannot Connect When AnsweringData Is Being Lost There Are Garbage Characters on the Monitor Fax and Data Software Won’t Run at the Same TimeWarranty, Service and Technical Support Limited Warranty Technical Support Recording Modem InformationMT5634ZPW-PCI Service Attn RepairMulti-Tech BBS Logging on to the Multi-Tech BBSDownloading a File If you know the file nameLeaving a Message Reading a MessageBulletins About CompuServe About the InternetAbout the Multi-Tech Fax-Back Service Appendices MT5634ZPW-PCI Appendices MT5634ZPW-PCI Canadian Limitations Notice Ringer Equivalence Number Compliance with Babt Requirements Figure A-1. Creepage and Clearance Distances European Low Voltage Directive MT5634ZPW-PCI Appendices Compliance with BS6789 .1 and Part Compliance with BS6328 PartEuropean Community Directives CE Register Default Permissible Range Command Default Permissible RangeAustralian and New Zealand Modem Warning Notice New Zealand Telecom Warning Notice Appendix B Technical Specifications Client-to-Server Data RatesError Correction Command Buffer Diagnostics Appendix C Ascii Conversion Chart Ctrl Code HEX DEC Code HEX DEC Code HEX DEC Code HEX DEC