InstantWave 11-Mbps Wireless Access Point 65
Troubleshooting
This section provides you with some troubl e shooting info should you encounter
installation or operation problems on InstantWave products. If the problems still
cannot be remedied after going through the Troubleshooting section, check the
FAQs on page 64 of this manual and at http://www.ndc.com.tw/support/faq.htm
If your problems still cannot be remedied after going through the FAQs and this
Troubleshooting section, contact NDC technical support for assistance (see
“Technical Support,” page 67).
Symptom Suggested Solutions
The NWH660 is switched
on, but the Power LED
on the NWH660 is off.
1. Make sure the power adapter is firmly connected to
the power outlet and the NWH660 power connector.
2. The power adapter or NWH660 is defective.
The IWMS utility cannot
detect an InstantWave
NWH660 on the same
network.
1. Make sure the NWH660 is powered on and
connected to an Ethernet work.
2. Check the IP addresses assigned to the NWH660 and
IWMS terminal PC. They should be in the same
subnet and unique. For example, if the NWH660’s IP
address is 192.168.1.5 with a mask of 255.255.255.0,
then the PC’s IP address should be 192.168.1.x with
a mask of 255.255.255.0.
The NWH660 powers up,
but the Ethernet Link
LED is off (no
connection to an
Ethernet network).
Make sure:
1. The Ethernet cable is connected firmly to both the
AP and hub or switch.
2. The Ethernet hub or switch is powered on.
The Status LED on the
NWH660 front panel is
red and flashing.
Restart (power-cycle) the NWH660 and check the
Status LED again. If it is still flashing, you need to
return the NWH660 to the reseller for repair.