Issue 1 NEC America, Inc.
2 - 2 InfoSet 408 System Manager’s Guide
1.1.1 Callers Route Themselves
Through the automated attendant , external callers
can reach a person directly by dialing the ext ension
number. Using the directory assistanc e feature, a
caller who does not know the ext ension numbe r can
spell the subscriber’s l ast name, and the system
routes the call appropriately. When an extension doe s
not answer or is busy, the system automatically r o ut es
the caller to the subscriber’s voice mailbox.
Note: The system directory is automatically set up
during installation. Subscribers enter individu al
information while enrolling.
1.1.2 Fax Routing, Detection, And Notification
If the system detects a fax tone when it answers a
call, it transfers the call to your fax machine
automatically. Callers can also dial the fax ex tension
during the opening greeting, and, once connected to
the fax extension, send a fax manually. This
eliminates the need for a sepa rate fax telephone
number and dedicated outside line. The sy stem can
even prompt fax callers to add a brie f voice mail
message to describe their fax and tell the operator
who it is for. The operator can then send this messag e
to the person’s voice mailbox as n otification that a fax
is waiting.
Note: Fax routing from InfoSet 408 Voice Mail requires
that the fax machine be connected to a digital
telephone jack (Electronic Station Port) on th e
switch via a digital-to-analog converter (SLT
Adapter or APR-U10 Unit). Because the
separate FAX CO Branch jack on the switch is a
FAX branch and not an extension, InfoSet 408
Voice Mail cannot route faxes to it.