NEC 408 VM manual Section Training the Operator, Redirecting Messages In The Operator Mailbox

Issue 1 NEC America, Inc.

extension does not ring. Call transfer applies to external calls only. Callers who dial the extension directly from inside the office

￿are not affected.

Explain the benefits of using a personal ID when accessing InfoSet 408 Voice Mail.

InfoSet 408 Voice Mail treats subscribers as external callers until they enter a personal ID. When leaving a message, subscribers should enter a personal ID during the mailbox greeting. There are three advantages to doing this:

The subscriber can review or cancel the message after sending it.

The system identifies who sent the message.

The recipient can respond to the message without entering any digits.

Note: If your organization uses automatic subscriber log-in, subscribers can access their mailboxes without entering a personal ID, and then leave a subscriber-to-subscriber message.

SECTION 3 TRAINING THE OPERATOR

The operator’s responsibilities may be shared by more than one person in your organization. Be sure to train all individuals with operator responsibilities in the tasks described in this topic.

Redirecting Messages In The Operator Mailbox

The operator must screen and redirect all messages in the Operator mailbox.

Letting messages accumulate in the Operator mailbox can result in a shortage of available recording space. To prevent these messages from accumulating, indicate an actual extension ID for the Operator mailbox. The operator must regularly check the Operator mailbox for messages.

InfoSet 408 System Manager’s Guide 4 - 3