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Chapter 6
Troubleshooting
Read this chapter to obtain trouble-free operation of your server system.
NOTE:
To prevent problems with your system, it is recommended to
install the maintenance utility, ESMPRO, on the server and client
computers.
Contents
Main
Users Guide
EXPRESS5800/120Rb-1
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Users Guide
EXPRESS5800/120Rb-1
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CONTENTS
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Using This Guide
Text Conventions
Safety Indications and Symbols
Safety
Symbols
Related Documents
Safety Notices
!
Safety Notices for Users Outside of the U.S.A. and Canada
viii Using This Guide
Care and Handling
Use the following guidelines to properly handle and care for your system.
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OVERVIEW
System Overview 1-3
1-4 System Overview
Front View with Front Bezel Removed
System Overview 1-5
Rear View
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System Overview 1-7
Internal View
1-8 System Overview
System Board
STATUS INDICATORS
1-10 System Overview
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1-14 System Overview
STANDARD FEATURES
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SAF-TE LOGIC
SYSTEM BOARD FEATURES
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DEGRADATION FEATURE
REMOTE POWER-ON FEATURE (WAKE ON LAN)
AC-LINK FEATURE
SYSTEM SECURITY
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1-26 System Overview Summary of Software Security Features
System Overview 1-27
EXPRESSBUILDER
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USING YOUR SERVER
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2-2 Setting Up Your System
SETUP FLOW
Follow the flowchart below to set up the server.
Setting Up Your System 2-3
SELECTING A SITE
WARNING
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2-6 Setting Up Your System
ASSEMBLING THE RACK-MOUNT SYSTEM
WARNING
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CONNECTING PERIPHERAL DEVICES
Setting Up Your System 2-17
NOTE: Make sure of the cable you are going to connect. The "100BASE-
FRONT
*3
REAR
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Setting Up Your System 2-21
CONNECTING THE POWER CORD
Connect the power cord to the server.
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TURNING ON THE SERVER
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INSTALLING THE OPERATING SYSTEM
INSTALLING UTILITIES
MAKING BACKUP COPIES OF SYSTEM INFORMATION
Chapter 3
Configuring Your System
SYSTEM BIOS ~ SETUP ~
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Configuring Your System 3-3
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3-10 Configuring Your System
Configuring Your System 3-11 Processor Settings
Select "Processor Settings" on Main menu to display the following menu.
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3-14 Configuring Your System USB Function Submenu
Onboard NIC 1 / Onboard NIC 2 Submenu
Onboard SCSI Submenu
Onboard Video Submenu
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3-16 Configuring Your System
Configuring Your System 3-17
3-18 Configuring Your System Advanced Chipset Control
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3-20 Configuring Your System
Specify whether to turn off the monitor when secure mode is activated.
Configuring Your System 3-21 Server
Move the cursor onto "Server" to display the Server menu.
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Configuring Your System 3-23
3-24 Configuring Your System
Configuring Your System 3-25
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SCSI BIOS ~ SCSISelect ~
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3-36 Configuring Your System
The following table lists submenu items, available parameters, and descriptions.
IMPORTANT: Select a parameter for each submenu item on a per-SCSI
ID basis. Verify the SCSI ID of a desired device before configuration.
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3-38 Configuring Your System
Configuring Your System 3-39
The following table lists submenu items, available parameter, and descriptions.
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CONFIGURING SYSTEM BOARD JUMPERS
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Chapter 4
Installing the Operating System
About Express Setup
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Microsoft Windows 2000
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4-8 Installing the Operating System
Setup Flow This section visually describes the flow of the setup operated by Express Setup.
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Microsoft Windows NT 4.0
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4-24 Installing the Operating System
Setup Flow This section describes the flow of how to setup using Express Setup.
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Novell NetWare 5.0
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4-40 Installing the Operating System
Configuration Checklist
Installing the Operating System 4-41 Configuration Checklist (Continued)
4-42 Installing the Operating System
Configuration Checklist (Continued)
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SCO OPENSERVER 5.0.6
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Chapter 5
Maintenance
MAKING BACKUP COPIES
5-2 Maintenance
CLEANING
Clean the server on a regular basis to keep the serer in a good shape.
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SYSTEM DIAGNOSTICS
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RELOCATING/STORING THE SERVER
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ERROR MESSAGES
Troubleshooting 6-5
IMPORTANT: Note the messages displayed before consulting with your
service representative. Alarm messages are useful information for maintenance of your system.
6-6 Troubleshooting
Troubleshooting 6-7
6-8 Troubleshooting
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6-10 Troubleshooting
IMPORTANT: The "Option ROM initialization error" may occur due to
SOLVING PROBLEMS
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COLLECTING EVENT LOG
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COLLECT CONFIGURATION INFORMATION
COLLECTING DR. WATSON DIAGNOSTIC INFORMATION
MEMORY DUMP
PREPARING FOR MEMORY DUMPING
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RECOVERY FOR Windows 2000/Windows NT SYSTEM
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OFF-LINE MAINTENANCE UTILITY
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RESETTING THE SERVER
FORCED SHUTDOWN
Chapter 7
Upgrading Your Server
7-2 Upgrading Your System
SAFETY NOTES
Observe the following notes to install or remove optional devices safely and properly.
ANTI-STATIC MEASURES
PREPARING YOUR SYSTEM FOR UPGRADE
DEVICE INSTALLATION OR REMOVAL PROCEDURE
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Appendix A
Specifications
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Appendix B
Interrupt Requests (IRQs)
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Appendix C
Installing and Configuring Windows 2000 and Windows NT 4.0
WINDOWS 2000
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Windows NT 4.0
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Appendix D
Equipment Log
D-2 Equipment Log
Equipment Log D-3
Software
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Glossary
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