NEC NDA-31135 manual Integration with Tickets, 1Device Integration

Models: NDA-31135

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7-2 Integration with other Modules of Application Suite

Figure 7-1Device Integration

Integration with Tickets

In the Ticket dialog box of the Help Desk module, if the field

Extension/Resource matches an extension in the Cable Management

Module, then:

A cable information link on the Ticket dialog box enables you to access the Cable dialog box directly from the Ticket.

The information displayed in the fields Building, Room, Floor, Pair, and Jack are taken from the cable management. Figure 7-2provides an example.

Expense Management Cable Managment Module User Guide - Revision 1

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NEC NDA-31135 manual Integration with Tickets, 1Device Integration