Getting Started

Have you entered configuration information for your PBX?

Yes - Go to the next bullet item.

No - Run the PBX Configuration Wizard to establish the proper communication settings between your computer and the PBX.

I don’t understand the question - Once

the hardware link is established, configuration information is necessary for the PC to connect to the PBX. For example, to dial the PBX, your PC must know the PBX's phone number. If you have not entered this data, you must do so by using the PBX Configuration Wizard.

Have you run the PBX Configuration Wizard again since the connection failed?

Yes - Go to the next bullet item.

No - Run the PBX Configuration Wizard to detect any connection changes and re-establish the proper communication settings between your computer and the PBX.

I don’t understand the question - Sometimes changes occur with the connection without you knowing about them. These changes may cause the connection to fail. Many failed connections that were originally setup using the PBX Configuration Wizard can be repaired by running the Wizard again. The Wizard detects changes that have occurred since the last good connection was made.

Is the failed connection a direct cable link or a modem connection?

Direct Connection

Reasons:

The PC COM Port is currently in use by another application

Defective cable

Loose cable connection

Incorrect cable type

 

MATWorX 32 User’s Guide

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NDA-24215 Revision 1.0

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NEC NEAX2000IVS manual Don’t understand the question Once, Direct Connection