NETGEAR WG602NA

User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

6-4 Troubleshooting

202-10060-01, September 2004

Contents

Main NETGEAR, INC. Technical Support Please register to obtain technical support Trademarks Statement of Conditions 202-10060-01, September 2004 Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice NETGEAR 54 Mbps Wireless Access Point WG602 v3 202-10060-01, September 2004 Canadian Department of Communications Compliance Statement 202-10060-01, September 2004 CE Declaration of Conformity 0984 ! Page Contents Page Page Page Page Page Chapter 1 About This Manual Audience, Scope, Conventions How to Use this Manual How to Print this Manual Page Chapter 2 Introduction About the 54 Mbps Wireless Access Point WG602 v3 Support for Standards Key Features 802.11g Standards-based Wireless Networking Autosensing Ethernet Connections with Auto Uplink Compatible and Related NETGEAR Products System Requirements Whats In the Box? Introduction 2-5 Hardware Description Power Ethernet Wireless The 54 Mbps Wireless Access Point WG602 v3 front and rear hardware functions are described below. WG602 v3 Wireless Access Point Front Panel The WG602 v3 Access Point provides three status LEDs. WG602 v3 Wireless Access Point Rear Panel Page Chapter 3 Basic Installation and Configuration Observing Placement and Range Guidelines Default Factory Settings Understanding WG602 v3 Wireless Security Options Wireless Data Security Options Range: Up to 300 Foot Radius Installing the 54 Mbps Wireless Access Point WG602 v3 A 1S 2C 3D 4V Two Ways to Log In to the WG602 v3 How to Log in Using the Default IP Address of the WG602 v3 Page How to Log In to the WG602 v3 Using Its Default NetBIOS Name Using the Basic IP Settings Options Understanding the Basic Wireless Settings Page 3-13 Basic Installation and Configuration Understanding Wireless Security Options Table 3-1. Basic Wireless Security Options Information to Gather Before Changing Basic Wireless Settings How to Configure WEP Wireless Security How to Configure WPA-PSK Wireless Security How to Restrict Wireless Access by MAC Address Page Page Page 4-2 Management Table 4-1. General Information Fields Viewing a List of Attached Devices Upgrading the Wireless Access Point Software Page Rebooting and Resetting Factory Default Options Restoring the WG602 v3 to the Factory Default Settings Using the Reset Button to Reboot or Restore Factory Defaults Changing the Administrator Password Advanced Configuration 5-1 Chapter 5 Advanced Configuration Understanding Advanced Wireless Settings Table 5-1. Advanced Wireless Settings Fields Configuring Wireless Distribution System Links How to Configure Wireless Bridge Links How to Configure a WG602 v3 as a Point-to-Point Bridge How to Configure Wireless Multi-Point Bridging Page Page Chapter 6 Troubleshooting Troubleshooting No lights are lit on the access point. I cannot configure the wireless access point from a browser. I cannot access the Internet or the LAN with a wireless capable computer. When I enter a URL or IP address I get a timeout error. Using the Reset Button to Restore Factory Default Settings Page Appendix A Specifications This appendix provides the 54 Mbps Wireless Access Point WG602 v3 technical specifications. Specifications for the WG602 v3 Dimensions: 28 x 175 x 118 mm (1.1 x 6.89 x 4.65 in.) Page Appendix B Wireless Networking Basics Wireless Networking Overview Infrastructure Mode Ad Hoc Mode (Peer-to-Peer Workgroup) Network Name: Extended Service Set Identification (ESSID) Wireless Channels Page WEP Wireless Security WEP Authentication Wireless Networking Basics B-5 WEP Open System Authentication This process is illustrated in below. Figure B-1: 802.11 open system authentication The following steps occur when two devices use Open System Authentication: 802.11Authentication Open System Steps WEP Shared Key Authentication Page How to Use WEP Parameters WPA Wireless Security How Does WPA Compare to WEP? How Does WPA Compare to IEEE 802.11i? What are the Key Features of WPA Security? Page Wired Network with Optional 802.1x Port Based Network Access Control Wireless LAN Page Page Page Is WPA Perfect? Product Support for WPA Page Page Appendix C Network, Routing, Firewall, and Cabling Basics Basic Router Concepts What is a Router? IP Addresses and the Internet Page Netmask Subnet Addressing Page Page Private IP Addresses Single IP Address Operation Using NAT IP Configuration by DHCP Domain Name Server Routing Protocols Internet Security and Firewalls What is a Firewall? Stateful Packet Inspection Denial of Service Attack Ethernet Cabling Category 5 Cable Quality Inside Twisted Pair Cables Uplink Switches, Crossover Cables, and MDI/MDIX Switching Page Page Appendix D Preparing Your PCs for Network Access Preparing Your Computers for TCP/IP Networking Configuring Windows 98 and Me for TCP/IP Networking Installing or Verifying Windows Networking Components Enabling DHCP to Automatically Configure TCP/IP Settings DHCP Configuration of TCP/IP in Windows 98 and Me Selecting the Windows Internet Access Method Verifying TCP/IP Properties for Windows 98 or Me Configuring Windows 2000 or XP for TCP/IP Networking Installing or Verifying Windows Networking Components DHCP Configuration of TCP/IP in Windows XP Page DHCP Configuration of TCP/IP in Windows 2000 Page Verifying TCP/IP Properties for Windows XP or 2000 Page Glossary Use the list below to find definitions for technical terms used in this manual. Numeric A B C D E G I Page L M N and information on l P Q R S T U W Page Page Index 2Index O P R S T