Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111. After each problem description, instructions are given to help you diagnose and solve the problem.
Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for Network Access” of the Reference Manual on the NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111 Resource CD.
Basic Tips
If you have problems connecting to your wireless network, try the tips below.
Symptom | Cause | Solution | |
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T h e L E D is n ot lit. | T h e W P N 1 1 1 is n ot | R e m ove a n d re in se rt th e W P N 1 1 1 . | |
| con n e cte d to th e | C h e ck th e W in d ows d evice m a n a ge r to se e if th e W P N 1 1 1 is | |
| U S B p ort p rop e rly or | re cogn ize d a n d e n a b le d . R e loa d th e W P N 1 1 1 softwa re , if | |
| th e W P N 1 1 1 | n e ce ssa ry. | |
| softwa re is n ot | Try to in sta ll th e W P N 1 1 1 in a d iffe re n t U S B slot on you r syste m | |
| loa d e d . | if on e is a va ila b le . | |
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T h e wire le ss L E D | T h e W P N 1 1 1 is | T h e a cce ss p oin t m a y n ot b e p owe re d on . O r, th e a cce ss p oin t | |
b lin ks a n d ca n n ot | a tte m p tin g to | a n d th e W P N 1 1 1 a re n ot con figu re d with th e sa m e wire le ss | |
con n e ct to a n | con n e ct to a n a cce ss | p a ra m e te rs . C h e ck th e S S I D a n d W E P se ttin gs . | |
a cce ss p oin t. | p oin t, b u t ca n n ot |
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| con n e ct. |
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I ca n con n e ct to | T h is cou ld b e a | C h e ck to m a ke su re th a t th e a cce ss p oin t is p h ysica lly | |
a n a cce ss p oin t, | p h ysica l la yer | con n e cte d to th e E th e rn et n e twork . | |
b u t I ca n n ot | p rob le m or a n etwork | M a ke su re th a t th e I P a d d re sse s a n d th e W in d ows n e tworkin g | |
con n e ct to oth e r | con figu ra tion | p a ra m e te rs a re a ll con figu re d corre ctly. | |
com p u te rs on th e | p rob le m . | R e sta rt th e ca b le or D S L m od e m , rou te r, a cce ss p oin t, a n d | |
n etwork or th e |
| n ote b ook P C . | |
I n te rn e t. |
| R e fe r to “A R oa d M a p for ‘H ow to G e t T h e re F rom H e re ’” on | |
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T rou b le s h ootin g | 5 |
