iR1200 Modem
Nextel Customer Care
For domestic customer care issues, including installation, technical support, or to order accessories contact your technology administrator or designated field care representative.
When you call, please have a detailed description of your problem. To provide you with fast and quality support, our Customer Care representative may ask for the following:
•Computer operating system (Windows 95/98/NT/2000/CE).
•Version of the operating system (e.g. NT 4, Windows 95 Version B, CE 2.1, etc.).
•Information regarding the modem (most can found on the diagnostic menu).
•Geographic location of use.
•IMEI Number
•SIM ID Number
•Account Number
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