Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

 

 

Problem

 

Cause/Solution

A

 

 

 

Wait for recording to end.

 

 

 

If the problem persists, turn the camera off. If the

22,

 

 

 

 

camera does not turn off, remove and reinsert the

E87

 

 

The camera is on

 

battery or batteries or, if you are using an AC adapter,

 

 

 

but does not

 

disconnect and reconnect the AC adapter.

 

 

 

respond.

 

Note that although any data currently being

 

 

 

 

 

recorded will be lost, data that have already been

 

 

 

 

 

recorded will not be affected by removing or

 

 

 

 

 

disconnecting the power source.

 

 

 

 

 

 

 

 

 

 

Confirm all connections.

18

 

 

 

When connected to a computer, the camera may not

 

 

 

 

 

charge for any of the reasons described below.

 

 

 

 

 

- Off is selected for Charge by computer in the

E77

 

 

 

 

setup menu.

 

 

 

 

 

- Battery charging stops if the camera is turned off.

 

 

Battery inserted

 

- Battery charging is not possible if the camera’s

24, 25

 

 

in the camera

 

display language and date and time have not been

 

Technical

 

cannot be

 

set, or the date and time were reset after the

 

 

charged.

 

camera’s clock battery was exhausted. Use the

 

 

 

 

 

 

 

 

 

charging AC adapter to charge the battery.

 

 

 

 

 

- Battery charging may stop if the computer is in

Notes

 

 

 

sleep mode.

 

 

 

- Depending upon the computer specifications,

 

 

 

 

and

 

 

 

settings, and status, battery charging may not be

 

 

 

 

possible.

 

 

 

 

 

 

Index

 

 

 

 

 

 

 

When the charging AC adapter is connected, the

18

 

 

 

The battery is exhausted.

22

 

 

Camera cannot

 

camera cannot be turned on even if the power

 

 

 

 

 

be turned on.

 

switch is pressed. The camera turns on in playback

 

 

 

 

 

mode by pressing and holding down the c

 

 

 

 

 

(playback) button, but shooting is not possible.

 

 

 

 

 

 

 

F8