Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

Problem

 

Cause/Solution

A

 

 

 

• Wait for recording to end.

–

 

 

• If the problem persists, turn the camera off.

22,

 

 

 

 

If the camera does not turn off, remove and

E101

 

 

 

reinsert the battery or batteries or, if you are

 

 

 

The camera is on but

 

using an AC adapter, disconnect and

 

 

 

 

reconnect the AC adapter.

 

 

 

does not respond.

 

 

 

 

 

Note that although any data currently

 

 

 

 

 

 

 

 

 

 

being recorded will be lost, data that have

 

 

 

 

 

already been recorded will not be affected

 

 

 

 

 

by removing or disconnecting the power

 

 

 

 

 

source.

 

 

 

 

•

Confirm all connections.

14

 

 

 

• When connected to a computer, the

 

 

 

 

 

camera may not charge for any of the

 

 

 

 

 

reasons described below.

 

 

 

 

 

- Off is selected for Charge by computer

77,

 

 

 

 

in the setup menu.

E75

 

 

 

- Battery charging stops if the camera is

–

 

 

 

turned off.

 

 

 

Battery inserted in the

 

- Battery charging is not possible if the

18, 20

 

 

camera cannot be

 

camera’s display language and date and

 

 

Technical

charged.

 

time have not been set, or the date and

 

 

 

 

 

 

 

 

time were reset after the camera’s clock

 

 

 

 

 

battery was exhausted. Use the charging

 

 

 

 

 

AC adapter to charge the battery.

 

 

Notes

 

 

- Battery charging may stop if the

–

 

 

computer is in sleep mode.

 

 

 

 

- Depending upon the computer

–

and

 

 

 

 

 

specifications, settings, and status,

 

 

Index

 

 

battery charging may not be possible.

 

 

 

 

 

 

 

 

 

 

 

 

 

• The battery is exhausted.

22

 

 

Camera cannot be

•

The power switch is enabled a few seconds

–

 

turned on.

 

after the battery is inserted. Wait a few

 

 

 

 

 

seconds before pressing the power switch.

 

 

 

F9