Problem

 

Cause/Solution

A

 

 

 

When the camera is in playback mode,

30

 

 

 

 

press the Abutton, the shutter-release

 

 

 

 

 

button, or the b(emovie-record)

 

 

 

 

button.

 

 

 

No image captured

When menus are displayed, press the d

6

 

 

when the shutter-

button.

 

 

 

release button is

The battery is exhausted.

22

 

 

pressed.

When the flash lamp is flashing, the flash is

48

 

 

 

charging.

 

 

 

 

The camera and smart device are

89

 

 

 

 

connected using Wi-Fi connection and the

 

 

 

 

 

camera is operated by remote control.

 

 

 

 

 

 

 

 

 

 

The subject is too close. Try shooting with

33, 37,

 

 

 

 

macro mode, G(easy auto) mode or

51

 

 

 

Close-upscene mode.

 

 

 

Camera cannot focus.

The subject is hard to focus on.

63

 

 

 

Set AF assist in the setup menu to Auto.

76,

 

 

 

 

E69

 

 

 

Turn the camera off and then on again.

22

 

 

 

 

 

 

 

 

 

Use the flash.

48

 

 

 

Increase the ISO sensitivity value.

56

 

 

 

Enable vibration reduction or motion

76

 

 

 

 

detection.

 

 

 

Images are blurred.

Use j(Best Shot Selector).

38, 56,

 

 

 

 

E34

 

 

 

Use a tripod to stabilize the camera when

50

 

 

 

 

shooting (using the self-timer at the same

 

 

 

 

 

time is more effective).

 

 

 

 

 

 

 

Technical

 

Bright specks appear

The flash is reflecting off particles in the air. Set

 

 

in images captured

48

 

The flash mode is set to W(off).

 

 

with flash.

the flash mode setting to W(off).

 

 

 

 

 

 

Notes

 

 

A shooting mode that restricts the flash is

53

 

 

 

 

 

 

 

selected.

 

and

 

Flash does not fire.

On is selected for Blink proof in the smart

57

 

 

portrait menu.

 

Index

 

 

On is selected for Smile timer in the smart

57

 

 

portrait menu.

 

 

 

 

A function that restricts the flash is enabled.

58

 

 

 

 

 

 

 

 

 

F12