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Chapter 5: Customer Service

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July 2007

5-4

Image 58

Nikon 4300 manual This page intentionally left blank, Customer Service, July 5-4

Contents

MOTOROLA MOTOMESH DUO 2.0 4300 Users Guide July MOTOMESH DUO 2.0 4300 Users Guide This page intentionally left blankJuly ii Trademarks CopyrightsDisclaimer July iii July iv Contents of Contents Chapter 5 Customer Service Chapter 6 Certification and Safety Information 3-10 List of FiguresList of Figures 3-11 List of Figures July viii Table 1-1 MOTOMESH Duo 4300-49 Device Specifications List of TablesList of Tables List of Tables July x Procedure List of ProceduresList of Procedures 3-15 List of Procedures July xii Chapter Chapter 1 Product IntroductionFigure 1-1 MOTOMESH Duo 4300 Device Attached to a Light Pole IAP functionality includes Infrastructure Devices within a MOTOMESH Wireless NetworkInfrastructure Devices MWR functionality includes Figure 1-2 IAP and MWR Devices in Context of a MOTOMESH Network Wireless SwitchRADIUS 802.11 Radio Characteristics MOTOMESH Duo 4300 Device SpecificationsTable 1-1 MOTOMESH Duo 4300-49 Device Specifications 2.4 GHz Portion Physical PowerMOTOMESH Duo 4300-58 Device Specifications Environment Network MOTOMESH Duo 4300-54 Device Specifications 5.4 GHz Portion Environment Software Requirements Chapter 2 Infrastructure Device InstallationMeshManager EMS Hardware Installation Notes Web Interface Utility Optional Antennas Ports and ConnectionsOperator Supply List One non Power over Ethernet PoE Ethernet port MOTOMESH DUO Infrastructure Device Labels Device Name Infrastructure Device MAC Address TableIAP or MWR Ethernet MAC IP Address Infrastructure Device Assembly Figure 2-5 External Personality Plugs Black, Grey, Red, or none Canopy Infrastructure Device Deployment and InstallationConnect Plug.Black. plug. Black Grounding Considerations Assembling an AC Power MOTOMESH Duo DeviceProcedure 2-1 Assembling an AC Power MOTOMESH Duo Device Procedure 2-2 Assembling a DC MOTOMESH Duo Device Assembling a DC Power MOTOMESH Duo DeviceDevice Connectivity Testing Procedure 2-3 Testing Infrastructure Device Connectivity July 2-10 Configuring a 4300 Device Mesh from 2.4 to 4.9, 5.4, or Chapter 3 Device ConfigurationDefault Device Configuration Pre-staging a MOTOMESH Duo 4300 Device in MeshManager Figure 3-1 The Add New MOTOMESH Duo Device Panel in MeshManager Procedure 3-1 Configuring a 4300 Device MeshFigure 3-2 Entering the 802.11 AP Ethernet MAC Address in MeshManager Figure 3-3 Selecting the Probe Button in MeshManager Figure 3-4 Examining Initial Device Defaults in MeshManager Figure 3-6 Enabling the 802.11 a Radio on a 4300-49 Device Figure 3-8 Copying the License Key from the Text File Figure 3-7 An Example of a License Key Text FileLicense Key Figure 3-9 Pasting the License Key into MeshManager Figure 3-10 Entering 802.11 a Membership VLAN Data Figure 3-11 Configuring a Device to be an IAP or WR Figure 3-12 Entering a Device Name Select the Add button to formally add the device to the Network All of the Device configuration selections should now be completedFigure 3-13 Entering an Optional Deployed Location Figure 3-14 Adding a Device to the Mesh Figure 3-15 After Adding a Device to the Mesh Figure 3-16 After Successfully Adding a Device to the Mesh Procedure 3-2 Demoting an IAP to a MWR Demoting an IAP Device to a MWRFigure 3-17 Selecting an IAP Device to be Demoted Figure 3-18 Promote / Demote Dialog Figure 3-19 Demoted IAP Device shown moved into a MWR Group Accessing the MOTOMESH Duo Device Recovery Settings in MeshManager Second IP Stack Aids in TroubleshootingSecond IP Stack Settings Procedure 3-3 Accessing the MOTOMESH Duo Device Recovery Settings Device Recovery Settings Motorola End User License Agreement Chapter 4 License InformationMOTOROLA, INC END USER LICENSE AGREEMENT Chapter 4 License Information July 4-2 including machine-readable form, and you agree to reproduce such notice in each form in which it appears, to the extent it is physically possible to do so. Unauthorized duplication of the Software or Documentation constitutes copyright infringement and in the United States is punishable in federal court by fine and imprisonment 6. RIGHT TO USE MOTOROLA’S NAME. Except as required in Section 3.4 above, you shall not, during the term of this Agreement or thereafter, use any trademark, of Motorola, or any word or symbol likely to be confused with any Motorola trademark, either alone or in any combination with another word or words found to be defective within the warranty period, or to refund the purchase price and terminate this Agreement. To seek such a remedy, you must return the entire Product to Motorola, with a copy of the original purchase receipt within the warranty period 16. GOVERNING LAW. This Agreement shall be governed by the laws of the United States of America to the extent that they apply and otherwise by the laws of the State of Illinois Third Party Licensing Agreements Hostapd - Copyright and License Information notice, this list of conditions and the following disclaimer Europe Chapter 5 Customer ServiceCustomer Service Information Email essc@motorola.com Obtaining Support Radio Products and Services DivisionRadio Products and Services Division Telephone Numbers System Information Returning System Components to Motorola Returning FREs July 5-4 Federal Communications Commission FCC Statement Chapter 6 Certification and Safety InformationFCC Regulatory Information Intelligent Access Point/Mesh Wireless Router Safety Certification Safety Information for the MOTOMESH ProductsFCC Radiation Exposure Statement Regulatory Requirements for CEPT Member States ETSI EN 300 328 V 141 ETSI EN 301 489-1 2002-08 and 301 European Union NotificationMOTOROLA INC 1303 E ALGONQUIN ROAD SCHAUMBURG IL 60196 UNITED STATES EN 550221998 and EN Equipment Disposal Luxembourg NotificationCzech Republic Notification Belgium Notification EU Declaration of Conformity for RoHS Compliance Latviski Latvian Lietuviu Lithuanian Malti Maltese CMM Labeling and Disclosure Table Software License Terms and Conditions THIS LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY MOTOROLA, AND MOTOROLA AND ITS LICENSORS EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OF IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE MOTOROLA OR AN AGENT THEREOF SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. MOTOROLA DOES NOT WARRANT ANY SOFTWARE THAT HAS BEEN OPERATED IN EXCESS OF SPECIFICATIONS, DAMAGED, MISUSED, NEGLECTED, OR IMPROPERLY INSTALLED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU Right to Audit. Motorola shall have the right to audit annually, upon reasonable advance notice and during normal business hours, your records and accounts to determine compliance with the terms of this Agreement July 6-12 Index Page Glossary Glossary Glossary