Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

Problem

 

Cause/Solution

A

 

 

 

Wait for recording to end.

 

 

 

 

If the problem persists, turn the camera off.

 

 

 

The camera is on

 

If the camera does not turn off, remove and reinsert

 

 

 

 

the battery or batteries or, if you are using an AC

 

 

 

but does not

 

adapter, disconnect and reconnect the AC adapter.

 

respond.

 

Note that although any data currently being

 

 

 

 

 

recorded will be lost, data that have already been

 

 

 

 

 

recorded will not be affected by removing or

 

 

 

 

 

disconnecting the power source.

 

 

 

 

 

 

 

 

 

The camera

 

 

10, 11,

 

 

cannot be

The battery is exhausted.

 

 

F3

 

turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The camera automatically turns off to save power

18

 

 

 

 

(auto off function).

 

 

 

The camera

The camera and battery may not work properly at

F3

 

turns off without

 

low temperatures.

 

 

 

warning.

The inside of the camera has become hot. Leave the

 

 

 

camera off until the inside of the camera has cooled,

 

 

 

 

 

and then try turning it on again.

 

 

Technical

 

 

 

 

 

 

The camera automatically turns off to save power

18

 

 

The camera is off.

14

 

 

 

The battery is exhausted.

16

 

Notes

 

(auto off function).

 

 

 

 

 

 

 

You cannot turn on both the monitor and viewfinder

 

The monitor or

 

at the same time. It may take a while to switch

 

 

and

viewfinder is

 

between the monitor and viewfinder.

 

 

 

 

 

Index

blank.

The camera is connected to a TV or computer.

 

Interval timer shooting or time-lapse movie shooting

E13,

 

is in progress.

E69

 

 

 

 

The camera and smart device are connected using

 

 

 

Wi-Fi connection and the camera is operated by

 

 

 

 

 

 

 

 

 

 

remote control.

 

 

 

 

 

 

 

 

 

F7