Problem

 

Cause/Solution

A

 

 

No sound when

Off is selected for Shutter sound in Sound settings

46, 49,

 

 

the shutter is

in the setup menu. No sound is produced with some

 

 

shooting modes and settings, even when On is

57

 

 

released.

 

 

selected.

 

 

 

 

 

 

 

 

 

 

 

 

AF-assist

Off is selected for the AF assist option in the setup

 

 

 

menu. AF-assist illuminator may not light depending on

 

 

 

illuminator does

49, 57

 

 

the position of the focus area or the current scene

 

 

not light.

mode, even when Auto is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

Images appear

The lens is dirty. Clean the lens.

F6

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance or hue is not adjusted properly.

49, 51,

 

 

unnatural.

E6

 

 

 

 

 

 

 

 

 

Randomly

The subject is dark and the shutter speed is too slow or

 

 

 

spaced bright

ISO sensitivity is too high. Noise can be reduced by:

 

 

 

pixels (“noise”)

Using the flash

18, 36

 

 

appear in image.

Specifying a lower ISO sensitivity setting

49, 52

 

 

 

 

 

 

 

Bright spots

When shooting at a slow shutter speed in multiple

 

 

 

exposure mode, noise (bright spots) may appear in

 

appear in image.

 

 

saved images.

 

 

 

 

The flash window is blocked.

16

 

 

Images are too

The subject is beyond the range of the flash.

F17

 

Adjust exposure compensation.

44

 

 

dark

 

 

Increase ISO sensitivity.

49, 52

 

 

(underexposed).

 

 

 

The subject is backlit. Raise the flash, or set the scene

18,

 

 

 

 

mode to Backlighting with HDR set to Off.

E7

 

 

 

 

 

 

 

Images are too

 

 

 

 

Technical

bright

Adjust exposure compensation.

44

 

 

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

 

Unexpected

Use any scene mode other than Night portrait, and

 

 

Notes

flash set to V

36,

change the flash mode to any setting other than V

results when

 

 

 

 

 

(auto with red-

(auto with red-eye reduction/red-eye reduction) and try

E15

and

taking the picture again.

 

 

eye reduction).

 

 

 

 

 

 

Index

 

 

 

 

 

 

In some shooting conditions, facial skin tones may

E20

 

 

Skin tones are

 

not be softened.

 

 

 

not softened.

For images containing 4 or more faces, try using Skin

49, 55

 

 

 

 

softening in the playback menu.

 

 

 

 

 

 

 

 

 

F11