Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

 

Confirm all connections.

14

 

 

Off is selected for Charge by computer in

150

 

 

the setup menu.

 

 

 

When charging by connecting the camera to

128

 

 

 

a computer, battery charging stops when the

 

 

 

camera is turned off.

 

 

Battery inserted into the

When charging by connecting the camera to

128

 

camera cannot be charged.

 

a computer, battery charging stops when the

 

 

 

 

computer is suspended (sleeping), and the

 

 

 

camera may turn off.

 

 

 

Depending upon computer specifications,

 

 

 

settings, and status, it may be impossible to

 

 

 

 

charge the battery inserted into the camera

 

 

 

 

via computer connection.

 

 

 

Battery is exhausted.

22

 

Camera cannot be turned on

When connecting to an electrical outlet using

14

 

 

a Charging AC Adapter, the camera cannot be

 

 

 

 

 

 

 

 

turned on.

 

 

 

 

 

 

Technical

 

Battery is exhausted.

22

 

The camera and battery may not work

157

 

 

Camera has turned off automatically to save

147

 

 

 

power.

 

Notes

Camera turns off without

properly at low temperatures.

 

warning.

The camera turns off if the Charging AC

14

 

and

 

Adapter is connected while the camera is on.

 

 

The USB cable connecting the camera to the

123,

Index

 

 

 

Reconnect the USB cable.

130

 

 

 

computer or printer has been disconnected.

125,

 

 

 

 

 

 

 

Camera is off.

17

 

 

Standby mode for saving power: Press the

17, 147

 

 

 

power switch, shutter-release button, A

 

 

 

 

button, cbutton, or b(emovie-record)

 

 

 

button.

 

 

Monitor is blank.

When flash lamp blinks red, wait until flash

32

 

 

has charged.

 

 

 

Camera and computer are connected via USB

122

 

 

cable.

 

 

 

Camera and TV are connected via audio/video

121

 

 

 

cable.

 

166