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| Troubleshooting |
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| Problem | Cause/Solution | A |
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| Bright specks appear in | Flash is reflecting off particles in air. Turn flash | 32 |
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| pictures taken with flash. | off. |
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| • Flash is off. | 31 |
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| • Some scene modes with which the flash does | 55 |
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| not function is selected. |
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| Flash does not fire. | • On is selected for Blink proof in smart | 68 |
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| portrait menu. |
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| • Another function that restricts flash is | 51 |
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| enabled. |
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| Optical zoom cannot be used. | Optical zoom cannot be used while recording | 116 |
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| movies. |
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| • Digital zoom is set to Off in the setup menu. | 146 |
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| • Digital zoom is not available in the following |
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| situations. |
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| - When Scene auto selector, Portrait, | 53, 55, |
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| Digital zoom cannot be used. | Night portrait, or Pet portrait scene | 56, 63 |
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| mode is selected. |
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| - When shooting in smart portrait mode. | 66 |
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| - When shooting in subject tracking mode. | 69 |
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| - When Continuous is set to | 42 |
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| Image mode not available. | Another function that restricts the Image mode | 51 |
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| option is enabled. |
| Technical |
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| • Off is selected for Sound settings>Shutter | 147 | |
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| sound in setup menu. No sound is heard with |
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| No sound when shutter is | some shooting modes and settings, even |
| Notes |
| released. | when On is selected. |
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| • The speaker is blocked. Do not cover the | 5, 24 | and |
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| speaker. |
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| Index |
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| Off is selected for AF assist in the setup menu. |
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| light up. | on the position of the focus area or the current | 146 |
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| scene mode, even when Auto is selected. |
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| Pictures appear smeared. | Lens is dirty. Clean lens. | 156 |
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| Colors are unnatural. | White balance does not match light source. | 40, 60 |
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| Shutter speed is too slow or ISO sensitivity is |
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| Randomly spaced bright pixels | high as the subject is dark. Noise can be reduced |
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| by: |
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| (“noise”) appear in image. |
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| • Using flash. | 31 |
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| • Specifying a lower ISO sensitivity setting. | 44 |
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169