Troubleshooting

 

Problem

 

Cause/Solution

A

 

 

When recording movies in dim lighting, the

 

 

Randomly spaced bright pixels

image may become somewhat “grainy” in

–

 

(“noise”) appear in movies.

appearance. This occurs when the ISO sensitivity

 

 

 

 

increases, and it does not indicate a malfunction.

 

 

 

 

 

 

 

 

•

Flash is off.

31

 

 

• Flash window is blocked.

24

 

Pictures are too dark

• Subject is beyond flash range.

31

 

•

Adjust exposure compensation.

35

 

(underexposed).

 

•

Increase ISO sensitivity.

44

 

 

 

 

• Subject is backlit. Select Backlighting scene

31, 62

 

 

 

mode or use fill flash.

 

 

 

 

 

 

 

Pictures are too bright

Adjust exposure compensation.

35

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

When taking pictures with V(auto with red-

 

 

 

eye reduction) or fill flash with slow sync and

 

 

Unexpected results when flash

red-eye reduction in Night portrait scene

 

 

mode, In-Camera Red Eye Fix may be applied to

 

 

set to V(auto with red-eye

31, 56

 

areas not affected by red-eye. Use any scene

 

reduction).

 

 

mode other than Night portrait, and change

 

 

 

 

 

 

the flash to any setting other than V(auto

 

 

 

with red-eye reduction) and try shooting again.

 

 

 

 

 

Technical

 

• Under some shooting conditions, facial skin

109

Skin tones are not softened.

 

tones may not be softened.

 

 

 

 

 

• Use Skin softening in the playback menu for

108

 

 

Notes

 

 

pictures containing more than three faces.

 

 

 

 

 

 

It may take more time to save images in the

 

 

 

 

and

 

following situations.

 

 

•

When the noise reduction function is in

32

Index

 

•

When the flash mode is set to V(auto with

32

 

Saving images takes time.

 

operation

 

 

 

 

 

 

 

 

red-eye reduction)

 

 

 

• When the skin softening function is applied

55, 56,

 

 

 

while shooting

68

 

 

 

 

 

170