Troubleshooting and support

Nokia Lumia 2520: Troubleshooting and support

When you want to learn more about your tablet, or if you’re unsure how your tablet should work, there are several support channels for you to check.

To help you get the most out of your tablet, you can explore www.nokia.com/support.

There you can find:

•Troubleshooting info

•Discussions

•News on apps and downloads

•Software update info

•Further details about features and technologies, and the compatibility of devices and accessories

Troubleshooting and discussions may not be available in all languages.

For support videos, go to www.youtube.com/NokiaSupportVideos.

Chapter 10

Page 60

Image 60

Nokia 2520 manual Troubleshooting and support

Contents

User Guide Safety Turn OFF in Restricted Areas Contents Device management Get started Keys and parts First start-up Charge the TabletOptional Remove the SIM Card Turning Your Tablet On/Off Installing a microSD card Set up your tablet Non-Removable Battery Connect the headset to your tablet Tip Change the volume Lock the screen Unlock the screen Lock the screen rotationUnlock the screen rotation Antenna locations Basics Get to know your tabletTouch Navigation Use the touch screen Swipe Drag an item Zoom in or outRotate an item Search, Share, Change Settings and More See more options Switch between apps Close an appSplit the screen Use your tablet with ease Use your tablet in airplane mode Use the screen readerTurn high contrast on Make notifications show for longer Personalize your tablet Personalize the Start screen Change tile settings Pin an appUnpin a tile Modify your theme Extend your battery life Power and sleep. Turn Adjust my screenSound. Under Power Options, tap Adjust Take a screenshot Connect to a Wi-Fi network Turn Wi-Fi OnTurn Wi-Fi Off Save on data costs Switch between upper and lower case characters Close the mobile broadband connectionSet mail download to manual Prevent downloading over metered connections Switch between the writing languages Switch between the languages when writingType in a number or special character Add an accent to a character Search your tablet SkyDrive Save your photos and other stuff to SkyDrive Manage your files in SkyDriveCreate a new folder Open a file Nokia account People & messaging ContactsAdd a new contact Edit a contact Set up an account See your friends’ status updatesSocial networks Post your status Mail Add a mailboxAdd other mail accounts Tap Add an account Exchange ActiveSync Open mail from the Start screen Send mail Read mail Read your mail later Save an attachmentReply to mail Forward mail Camera Take a photoTake a self-portrait View the photo you just took Record a video Photos hubView photos and videos Tap Photos Share photos and videos Change the background of the Photos tile Import your photos and videos Edit a photo Maps & navigation See where you are on a map Find a locationBrowse the map Discover nearby places Get directions to a place Save a place View your collectionsRemove a saved place from a collection Change the look of the map Positioning methods Internet Define how your tablet connects to the webUse a mobile broadband connection Web browser Switch between tabs Browse the webUse the desktop version of the browser Open a new tab Close a Wi-Fi connection Close a tabAdd a website to your favorites Close all network connections Entertainment Get started with the Nokia Music app Mix RadioPause or resume music Skip to the next song Buy music from Nokia Music Play musicWindows Store Browse or search Store View or browse categories Search StoreDownload an app, game, or other item View your download queue Games Download games Office Microsoft OfficeCreate a Word document Edit a Word document Create a PowerPoint presentation View and edit a PowerPoint presentationAdd a comment Search for text in a document Watch a PowerPoint broadcast Write a noteCalendar Add an appointment Update your tablet software Update your appsDevice management & connectivity Keep your tablet up to date Bluetooth Connect to your phone with BluetoothConnect to a wireless headset Turn Bluetooth On Turn NFC on Read NFC tagsTurn NFC On Memory and storage Check available memoryRemove an app from your tablet Create a picture password SecurityLock your tablet Unlock your tablet Remove the picture password Change your PIN code Troubleshooting and support Product and safety information Take care of your deviceRecycle About Digital Rights Management Battery and charger info Additional safety informationBattery and charger safety Small children Accessibility solutions Hearing Protect your device from harmful contentImplanted medical devices Nickel Safety and texting while driving VehiclesPotentially explosive environments Certification information SAR Copyrights and other notices Nokia CareCom/sar Declaration-of-conformity FCC/INDUSTRY CANADA/MEXICO Notice