Cannot end a Bluetooth connection | Nokia 7710 manual

-If you get an error message when inserting a media clip to a message, check that the Multimedia mode setting in Multimedia message settings, General page is not set to Restricted mode:.

•I cannot end a Bluetooth connection.

-If another device is pairing with your smartphone and leaves the connection open without sending any data, disconnect by deactivating the Bluetooth link altogether. Open the Control panel application and select Bluetooth. Clear the Switch Bluetooth on: check box.

•I cannot find another Bluetooth-enabled device.

-Check that both devices have activated Bluetooth.

-Check that the distance between the two devices is not over 10 metres or that there are no walls or other obstructions between the devices.

-Check that the other device is not in “hidden” mode.

•The smartphone is running low on memory.

-Check if you have received a lot of e-mail or you have saved large images or other items that use a lot of memory. To free up device memory, remove unnecessary data, move large items to a memory card or, if possible, transfer them to a compatible PC. To check the memory consumption, open the Control panel application and select Memory.

•I have PC connectivity problems.

-Make sure that Nokia PC Suite for Nokia 7710 is installed and running on your PC. See the Nokia PC Suite Guide for more information.

-If you use a cable connection, check that the cable is properly attached at both ends.

If you use a Bluetooth connection, check that the PC is Bluetooth compatible and has installed and activated Bluetooth drivers.

-For all other Nokia PC Suite problems, see the Nokia PC Suite Guide and the Nokia PC Suite online help.

•I don’t know what my access codes are.

-The default lock code for your smartphone is 12345. If you forget or lose the lock code contact your smartphone dealer.

-If you forget or lose the PIN or PUK code, or if you have not received such a code, contact your network service provider.

Troubleshooting

Copyright ©2005 Nokia. All rights reserved. 155

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Nokia 7710 Cannot end a Bluetooth connection, Cannot find another Bluetooth-enabled device, Have PC connectivity problems

Contents

Nokia 7710 User’s Guide Declaration of Conformity Copyright 2005 Nokia. All rights reserved Common actions in applications High-speed data calls High Speed Circuit SwitchedCopying from a SIM card to the smartphone Retrieving e-mail from the mailbox Diverting data & fax calls network service Viewing page, cache, plug-in, history, Web 101 113 Setting up an Internet access point 114Installing VPN policies from VPN policy Installing VPN policies from SIS files Creating a new configuration server profile Connecting your smartphone to a compatibleInstalling PC Suite 6.6 from a CD-ROM Installing PC Suite 6.6 from the Web 162 For your safety About your smartphone Enhancements, batteries, and chargers Getting started Getting startedParts of the smartphone Front and top side Back Installing the SIM card and batteryBase and right side Removing the back cover Use the smartphone with the back cover attached Press the cover into place. See fig Close the SIM card slot latch See fig Removing and installing the memory card Charging the battery First start-up Switching on the smartphoneTo switch the smartphone on or off, press and hold To transfer all the contacts, open the Contacts Display elementsCopying from a SIM card to the smartphone memory To exit applications and return to Desk, press on Navigating and selecting items To turn off the sounds of the smartphone, select To select individual list items or files, tap it, press You can find the following actions in several applications Common actions in applications Battery is almost empty. Recharge it Status indicatorsBattery level Data connection indicators Getting started Signal strength Memory management Access codesGeneral information Stickers in the sales package Freeing memory Touch screen and keypad lock Headset Volume controlInstalling applications and software Loudspeaker To remove software, see Application manager on Installing softwareInstalling JavaTM applications Data transmission GSM data calls Data connections Pricing for Gprs and applications Packet data General Packet Radio Service, GprsAccess points To delete a shortcut or application icon, select DeskDesk To remove an application, go to Control panel App To select the applications for active standby, press Managing groupsActive standby Writing text Writing textHandwriting recognition Handwriting gestures 1 space, 2- backspace, 3- enter, 4 tab On-screen keyboard To write numbers or special characters, tap . Tap Pen input settingsTo switch between uppercase and lowercase, tap Writing text Go to Desk Telephone TelephoneCalling Telephone To connect the other two participants and remove Tip During a call, press to open the audio settingsTo add speed dial numbers, open the speed dialling Telephone Answering Telephone settingsCall diverting network service Press , and select Tools Settings Call divert Not answered Diverting data & fax calls network serviceCall barring network service To cancel all call diverts, tap Cancel all diverts To cancel all call barrings, tap Cancel all barrings Voice mailbox settingsOther settings Press , and select Tools Settings Other settings Security Sending Dtmf tonesNetwork To send Dtmf tone strings automatically during a Tips for efficient use of Telephone Go to Desk Profiles ProfilesProfiles Message alerts Select to turn on message alerts Editing profilesProfile name Rename the profile Go to Desk Messaging To customise the command buttons in the mainMessaging Messaging Drafts Contains draft messages that have not been sent InboxOutbox statuses Folders Mail messages Setting up a remote mailbox Outgoing server Smtp Advanced e-mail settingsRetrieval Sending Other Select E-mail Retrieve e-mail contentsRetrieving e-mail from the mailbox To forward an e-mail message, press and select Messaging Reading and replying to e-mailSending e-mail To preview a message, tap it once To delete all sent messages automatically, open Style of e-mailPriority The importance level of the message To show or hide Cc and Bcc fields in the mail editor Signatures To enable or disable an e-mail account signatureMessaging Scheduling Mail attachments General Text messagesSending text messages Tip To create a contact card for the sender of a text Text message settingsReceiving text messages Advance Advanced About text message servicesMultimedia messages Creating multimedia messages To change the background colour of a message To create a new picture, drawing or voice clip forTo change the position of text in relation to an image To format text, select the text by dragging the stylus To delete a multimedia object from a message, select Receiving multimedia messagesToolbar To add effects to multimedia objects, select To view a list of all the objects in a message, press Multimedia message settingsPress in the main view of Messaging, and select Smart messages Service messages Go to Desk Contacts ContactsCreating and editing contacts Contacts To show the correct address format of your home Contact card fieldsRemove To set a voice tag for a contact, open the contact by Transferring contactsVoice tags Contact groups To add or remove group members, select the group To add a contact to a group, select a contact,To rename or delete a group, press , select Group Calendar CalendarDay view Managing entries To view to-do notes, press , and select Display To-do notes Week view Icons Go to Desk To-do To-doGrouping to-do notes To-do Web Plug and play mobile servicesWeb File Close Current window or All windows Using the web browserTip Press To close extra windows, press , and select Bookmark, press , and select Bookmark Edit Web NavigatingBookmarks To edit the name or address of a bookmark, select Select Tools Page details Web browser settingsSelect Display Command bar Viewing page, cache, plug-in, history, and download details Privacy Default character encoding Choose the default character setAddress Plug-ins Camera Camera modeCamera Taking pictures Image Camcorder modeCamera settings General Depth VideoPicture quality Background Camera Images ImagesViewing images Managing images and folders Or press , select Display View Thumbnail or List To view images as lists or as thumbnails, press To change the page of a multipage TIFF/F image Image settingsSpecial features of some image formats Editing images Press , and select Options Make transparent Images Drawing toolsTransformations To make the background of a selection transparent To stop playing a video, tap RealPlayerPlaying videos RealPlayer To delete several videos from the smartphone, press Managing videosTo delete a selected video from the smartphone RealPlayer Nokia Audio Manager Opening Nokia Audio Manager To transfer music from a CD to a compatible PC Transferring tracks to your smartphoneTo transfer music from a compatible PC to your smartphone To change the title of a CD track, do one of the following Editing CD track informationAdding tracks to the Music Studio Adding tracks to a playlist Editing track informationPlaylists Creating a playlist To remove music files and playlists from the phone Editing playlist informationFinding playlists on the hard disk Removing music tracks and playlists from the phone Go to Desk Music player Music playerMusic player controls Music player Tip To select several tracks, tap on a track to select it Playing tracksManaging tracks Select Tools Set as ringing tone Track listsTrack list view To set a track as a ringing tone, select a track, press Go to Desk Visual Radio Visual RadioRadio Visual Radio Preset channelsViewing content Listening to radio To reorder preset channels, select a channel, press Visual Radio settings Voice recorder Voice recorderRecording and playing Managing sound clips Voice recorder settings Go to Desk Documents DocumentsWorking with documents Documents Editing paragraph styles Sheet SheetWorkbooks Working with worksheets First select the cell or cells you want to format ChartsheetsFormatting worksheets Sheet View, press and select View Slide PresentationsPresentations Go to Desk Presentations Clock AlarmsSelect View Alarm or Time Clock Tap Tools Copy dialling code Cities and countriesRegion, press and select City or Country/Region Edit To copy the dialling code of a selected city, press To perform calculations, tap the buttons on the display Using calculator memoryCalculator Calculator Constant function Go to Desk Control panel Control panelApplication manager Control panel Go to Desk Control panel Bluetooth Bluetooth Go to Desk Control panel Certificate manager Certificate manager Go to Desk Control panel Data call barring Data call barringDate and time Control panel Checking the authenticity of a certificate Go to Desk Control panel Display DisplayEnhancements To use daylight saving time, select Apply daylight- saving GSM Data call details Internet setupSetting up an Internet access point Go to Desk Control panel Internet setup VPN details Advanced Internet settingsLogin details Access point name If you do not use the Auto-retrieve Use proxy To use the proxy server, select this option ProxiesIP addresses Following fields Internet connection settingsLogin scripts To configure Internet connection settings, define Memory My view settingsPositioning settings Details Privacy settingsGo to Desk Control panel Privacy settings Priority Proxy RealPlayer settingsRegional settings Network Currency SecurityDate Numbers Go to Desk Control panel Screen calibration Screen calibrationPIN codes Call barring Device language Service commandsThemes To use virtual private networking Virtual private networkingManaging virtual private networking Virtual private Virtual private networking Installing VPN policies from VPN policy serversTo install VPN policies Managing VPN policies Viewing VPN policies Installing VPN policies from SIS files Checking certificate status Updating VPN policiesChecking policy status Deleting VPN policies Connecting to VPN policy serversInstalling settings from SIS files Managing VPN policy servers Adding VPN policy servers Editing VPN policy servers Enrolling VPN certificates Indicates error, warning, and informationViewing the VPN log Synchronising VPN policy servers Entering key store passwords Key store passwordsUsing VPN with applications Creating or changing a key store password Authentication failed. Check user name and password TroubleshootingAuthenticating to VPN gateways Incorrect server identity code Incorrect passwordPolicy server is currently in use. Unable to delete Unable to activate VPN connection. See VPN log for details VPN policy deleted. Try redefining VPN access point Go to Desk File manager File managerManaging files File manager Select Browse Memory Memory card To restore information from a memory card, pressManaging folders Managing memory cards To specify the log duration, press and select Tools LogRecent calls Log To monitor the phone numbers of dialled, received Call duration and Gprs data counter To set the exchange rate before converting, press ConverterConverting currency Converter Go to Desk Cell broadcast Cell broadcastManaging topics Cell broadcast Cell broadcast settings Connectivity Bluetooth connectionActivating Bluetooth application for the first time Connectivity Paired devices Sending data via BluetoothReceiving data via Bluetooth Write the passcode and tap OK Pairing with a device System requirements for Nokia PC Suite Connectivity Using the CdromNokia PC Suite Copying data from compatible devices Before installation Installing Nokia PC Suite Connection type details Connectivity Installing PC Suite 6.6 from the WebConnecting your smartphone and a PC Selecting a connection type Go to Desk Device manager Connecting your smartphone to a PC with a cableConnecting your smartphone to a PC using Bluetooth Pairing devices for Bluetooth connection Creating a new configuration server profile Go to Desk Data transfer Tap OK to save the settingsData transfer Synchronisation Tap Finish to save the settings Troubleshooting Troubleshooting Cannot send or receive messages or e-mail Cannot make or receive callsCall quality is poor Cannot divert or bar voice or data calls Don’t know what my access codes are Cannot end a Bluetooth connectionCannot find another Bluetooth-enabled device Have PC connectivity problems Charging and Discharging Battery informationBattery information What if your battery is not authentic? Authenticate hologram Covers Nokia original enhancementsNokia original Enhancements Li-polymer BatteryNokia original enhancements Type Tech Talktime# Standby# Nokia Advanced Car Kit Boom Headset HDB-4 Travel Charger ACP-12 Care and Maintenance Care and Maintenance Medical devices Additional Safety InformationAdditional Safety Information Operating environment Emergency calls Additional Safety InformationVehicles Potentially explosive environments Press the key To make an emergency call Certification information SAR Index From other devices 146 currencies Bluetooth Compatible computers 145 modems JAD and .JAR files SIS files 28 managing Format 120, 121 inserting 99 settingsDesk 32 groups 33 key 13 returning to Images Locking Background images 32, 33 drawing tools 82 editingDate About 132 creating 132 entering Music removing Transferring tracks from PC 91 My view settingsAvailable 118 cache Mail Inbox Multimedia messages 57 Outbox 48 scheduling Deleting automatically 55 service messages Switching on and offGprs and applications 31 privacy settings Screen calibrating 122 command buttons 21 locking Inserting 99, 101 speed dialling 38, 39, 63 start-up18 InstallingSettings Writing and sending 48 software Data call settings 115 details Flash animations 71 frames Calling 39 settingsAdjusting while calling 39 volume control Installing settings from SIS files