Virtual private networking

Report this error to administrators, who give you a one- time password for logon. Enter the user name and one- time password to authenticate to the VPN policy server. VPN client enrolls a new certificate for you.

Unable to log on to policy server. See VPN log for details.

The validity period of the certificate that authenticates you to the VPN policy server has not begun yet.

Check the date and time settings or wait until the validity period of the certificate begins.

Unable to use VPN client. Cryptographic library is too weak.

If the cryptographic library that is installed on the smartphone is too weak, you cannot use VPN connections.

Contact administrators.

Incorrect password

You enter an incorrect key store password or key import password.

Check the password and try again.

You receive the key import password from administrators. You create the key store password yourself.

Policy server is currently in use. Unable to delete.

You cannot delete a VPN policy server while you update VPN policies from the server. If you use an application that creates a connection to a VPN access point, VPN policies are automatically updated.

Wait until VPN policy update finishes and try again.

Unable to log on to policy server. Delete server and redefine details.

The server certificate of the VPN policy server expires.

To delete the VPN policy server, select the VPN policy server in Policy servers and tap Delete.

To add the VPN policy server again, tap New, or ask the administrator for a SIS file that contains new settings for the VPN policy server.

Unable to update policy. See VPN log for details.

Unable to synchronise. See VPN log for details.

An error occurs while VPN policies are downloaded from the VPN policy server or installed on the smartphone.

To update a VPN policy, select a VPN policy in Policies and tap Update.

To install policies from the VPN policy server, select a VPN policy server in Policy servers and tap Synchronise.

Incorrect server identity code

You enter an incorrect string when you are prompted to enter the VPN policy server identity code.

Check the VPN policy server identity code carefully against the code that you receive from administrators and enter the missing characters again.

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Nokia 7710 manual Incorrect password, Policy server is currently in use. Unable to delete, Incorrect server identity code