Call modes, Direct Outbound mode | Nortel Networks 3100 manual

Advanced functions

Call modes

How the system handles calls depends on the configuration of your MCC 3100 for Windows Mobile. An Outgoing Call Service DN is mandatory for MCC 3100 for Windows Mobile call features.

Direct Outbound mode

In Direct Outbound mode, initiate calls directly from your mobile device to other parties through the enterprise telephony system. For more information, see Figure 9 "Direct outbound mode." on page 60.

Figure 9: Direct outbound mode.

Call-me-First mode

In Call-me-First mode, your calls are completed in two steps. First, the enterprise telephony system calls you. After you answer, the system calls the other party. See Figure 10 "Call-me-First mode" on page 61.

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Nortel Networks 3100 manual Call modes, Direct Outbound mode

Contents

Nortel Mobile Communication Legal Notice Contents Configuring your MCC 3100 for Windows Mobile Contents Troubleshooting Features Your new MCC 3100 for Windows MobileNew in this release Other changes Revision history MCC 3100 for Windows Mobile feature overview Welcome Language support Related publications Welcome Before you begin Enterprise requirements Supported network connections and devices Supported network connectionsSupported mobile devices Brand Model Operating System Network specifications Command Approximate Bytes Cellular data plan use of MCC 3100 for Windows MobileCellular data plan usage Sample calculation Battery life Subscriber Identity Module SIM card Getting Started Installing your MCC 3100 for Windows Mobile Installing or upgrading MCC 3100 for Windows Mobile Installing or upgrading from a computer Software filesForm factor Software file Installing or upgrading the software from a computer Installing the software over the air Click Finish Installing initial the software over the air Https//hostname or IP address8443/m Uninstalling MCC 3100 for Windows Mobile Select Menu, Help, Software UpgradeUpgrading the software over the air Obtaining the Log file Click Remove ProgramsObtaining the log file Modifying the Microsoft ActiveSync settings Configuring the ActiveSync settingsConnection settings fields Connection settings fields Determining the MCC 3100 for Windows Mobile software version Checking the software version Initial configuration Completing the initial configuration of the MCCConsole Required parameters Parameter Description +XX YYY ZZZ Zzzz Advanced Configuration settings Advanced settings Advanced pane fields Field Description Field Description Call settings Call settings pane fields See Auto Answer Mode on Field Description Owner Information settings Alpha to Digit Owner Information settings Owner Information pane fields Field Description Buddy Settings Buddy settings Buddy Settings pane fields FieldDescription Instant Messaging settings Instant Messaging settings Instant Messaging pane fields Configuring your MCC 3100 for Windows Mobile Starting and exiting MCC 3100 for Windows Mobile Starting MCC 3100 for Windows Mobile Logging on and logging off Exiting MCC 3100 for Windows MobileLogging on Logging off Turning off auto-login Turning off autologin Hiding MCC 3100 for Windows Mobile Overview of the main paneLog on status messages Hiding MCC 3100 for Windows Mobile Main pane components Phone paneBuddy List pane Search pane Voice Mail paneHistory pane IM Sessions pane Navigating screens Device controls and functionsControl Function Smart Expanding and collapsing the program panes Summary and Detail views Talk and end buttons Operation of Talk and END buttonsButton MCC 3100 in focus Windows Mobile in Focus Call Alert mode and Phone Volume Change the screen orientationRectangular screen Square screen Using the native dialpad Native dialpad Advanced functions Placing Calls Direct Outbound mode Call modes Calling individuals Dialing a numberSelect Menu, Input Method, Use keypad Redialing a number Calling a number on the Quick Dial list Select Menu, Input Method, Use Quick Dial List Calling from quick dial list Placing an emergency call Calling from the Buddy listDialing an emergency number Calling a buddy Calling from the History or Search panes Select Menu, Call number Receiving calls Using the Mid-Call features Call Hold and Retrieve Call MuteCall Transfer Speaker Mode Call SwapThree-Party Conference Field Settings Managing buddiesAdding a new buddy Select Menu, Done Importing a buddy Adding a buddy from the History paneSelect Menu, Add to Buddies Importing a buddy from the Search pane Adding a buddy from the Search pane Viewing the Presence Status of buddies Viewing the presence status of a single buddyMenu, Query Presence to check buddy status Presence Status indicators Select Menu, Query PresenceViewing detailed information for a buddy Adding a buddy to a group Adding a buddy to one or more groupsSelect Menu, Edit Contact Configuring your Presence Status Editing a buddyEditing a buddy Deleting a buddy from the local address book Presence status indicators Searching for people Changing your presence statusSelect Menu, Set Status Performing a local search Searching the local directories Performing a corporate directory search Searching both the corporate and local directories Viewing search details Network connectivity features Working with GroupsManaging network connections Adding a new group Adding a new group Changing a group name Changing the name of a groupSelect Menu, Edit Group Deleting a group Placing an Instant Conference callDeleting a group Select Menu, Remove Group Advanced functions Managing Instant Conferences Joining an instant conference call that is in progressExpand the Instant Conference pane Select Menu, Join Now Responding to an instant conference reminder Managing a instant conference with the dialpadInstant conference dialpad controls Dialpad Function Comments Control Dialpad Function Comments Control Managing the instant conference history Viewing detailed log informationResuming an instant conference Select Menu, instant conference Select Menu, Delete Managing instant messages Sending an Instant Message Select Menu, Send IM Sending an instant message to a SIP addressSelect Menu, New IM Session Configuration Current Audible Visual Alert Pane Tone Receiving an Instant MessageInstant message alerts Tracking IM Sessions History Call Logs Managing IM Sessions Viewing the entire History list Voice call icons Instant Conference icons Marking history entries as read Deleting entries Managing Voice Mail Tracking the status of your messagesCalling the voice mail system Select See Call History Troubleshooting Data connection between MCC 3100 for Windows Mobile and MCG ActiveSync Acronyms Acronym Full Name 106 NN42030-107 MC 3100 3.0 Standard 02.02 November Page Legal Notice