Obtaining the Log file | Nortel Networks 3100 manual

Installing your MCC 3100 for Windows Mobile

1.From MC 3100 for Windows Mobile main window, select Menu, Exit. The MC 3100 for Windows Mobile stops.

2.On the mobile device, select Start, Settings.

3.Select the System tab.

4.Click Remove Programs.

The Remove Programs pane appears.

5.Select Nortel MCC 3100 on the Programs in storage memory list.

6.Click Remove.

7.Click Yes and follow the prompts to remove the application software.

8.On the mobile device, select Start > File Explorer > My Device Program Files.

9.Delete the Nortel folder.

Removing the MCC 3100 for Windows Mobile installation directory and files from the computer

1.On the computer, select Start, Settings, Control panel, Add or Remove Programs.

2.Select Nortel MCC 3100 vx.x.

3.Click Remove.

4.Click Yes and follow the prompts to remove the MCC 3100 for Windows Mobile installation directory and files.

Obtaining the Log file

The MCC 3100 includes a log of application activity that can be used for debugging purposes.

Obtaining the log file

1.Connect the mobile device to your computer with a USB cable.

2.Start Microsoft ActiveSync on your computer.

3.Select Tools, Explore <Explore Pocket PC>, My Windows-Mobile Based Device, Program Files, Manufacturer, MCC 3100.

Nortel Mobile Communication Client 3100 for Windows Mobile User Guide	25

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Nortel Networks 3100 manual Obtaining the Log file, Click Remove Programs, Obtaining the log file

Contents

Nortel Mobile Communication Legal Notice Contents Configuring your MCC 3100 for Windows Mobile Contents Troubleshooting Your new MCC 3100 for Windows Mobile FeaturesNew in this release Revision history Other changes MCC 3100 for Windows Mobile feature overview Welcome Related publications Language support Welcome Enterprise requirements Before you begin Supported network connections Supported network connections and devicesSupported mobile devices Brand Model Operating System Network specifications Cellular data plan use of MCC 3100 for Windows Mobile Command Approximate BytesCellular data plan usage Sample calculation Subscriber Identity Module SIM card Battery life Getting Started Installing or upgrading MCC 3100 for Windows Mobile Installing your MCC 3100 for Windows Mobile Software files Installing or upgrading from a computerForm factor Software file Installing or upgrading the software from a computer Click Finish Installing the software over the air Https//hostname or IP address8443/m Installing initial the software over the air Select Menu, Help, Software Upgrade Uninstalling MCC 3100 for Windows MobileUpgrading the software over the air Click Remove Programs Obtaining the Log fileObtaining the log file Configuring the ActiveSync settings Modifying the Microsoft ActiveSync settingsConnection settings fields Connection settings fields Checking the software version Determining the MCC 3100 for Windows Mobile software version Completing the initial configuration of the MCC Initial configurationConsole Required parameters Parameter Description +XX YYY ZZZ Zzzz Advanced settings Advanced Configuration settings Field Description Advanced pane fields Field Description Call settings Call settings pane fields See Auto Answer Mode on Field Description Alpha to Digit Owner Information settings Owner Information settings Owner Information pane fields Field Description Buddy Settings FieldDescription Buddy settings Buddy Settings pane fields Instant Messaging settings Instant Messaging settings Instant Messaging pane fields Configuring your MCC 3100 for Windows Mobile Starting MCC 3100 for Windows Mobile Starting and exiting MCC 3100 for Windows Mobile Exiting MCC 3100 for Windows Mobile Logging on and logging offLogging on Logging off Turning off autologin Turning off auto-login Overview of the main pane Hiding MCC 3100 for Windows MobileLog on status messages Hiding MCC 3100 for Windows Mobile Phone pane Main pane componentsBuddy List pane Voice Mail pane Search paneHistory pane IM Sessions pane Device controls and functions Navigating screensControl Function Smart Summary and Detail views Expanding and collapsing the program panes Operation of Talk and END buttons Talk and end buttonsButton MCC 3100 in focus Windows Mobile in Focus Change the screen orientation Call Alert mode and Phone VolumeRectangular screen Square screen Native dialpad Using the native dialpad Placing Calls Advanced functions Call modes Direct Outbound mode Dialing a number Calling individualsSelect Menu, Input Method, Use keypad Calling a number on the Quick Dial list Redialing a number Calling from quick dial list Select Menu, Input Method, Use Quick Dial List Calling from the Buddy list Placing an emergency callDialing an emergency number Calling a buddy Select Menu, Call number Calling from the History or Search panes Receiving calls Using the Mid-Call features Call Mute Call Hold and RetrieveCall Transfer Call Swap Speaker ModeThree-Party Conference Managing buddies Field SettingsAdding a new buddy Select Menu, Done Adding a buddy from the History pane Importing a buddySelect Menu, Add to Buddies Adding a buddy from the Search pane Importing a buddy from the Search pane Viewing the presence status of a single buddy Viewing the Presence Status of buddiesMenu, Query Presence to check buddy status Select Menu, Query Presence Presence Status indicatorsViewing detailed information for a buddy Adding a buddy to one or more groups Adding a buddy to a groupSelect Menu, Edit Contact Editing a buddy Configuring your Presence StatusEditing a buddy Deleting a buddy from the local address book Presence status indicators Changing your presence status Searching for peopleSelect Menu, Set Status Searching the local directories Performing a local search Searching both the corporate and local directories Performing a corporate directory search Viewing search details Working with Groups Network connectivity featuresManaging network connections Adding a new group Adding a new group Changing the name of a group Changing a group nameSelect Menu, Edit Group Placing an Instant Conference call Deleting a groupDeleting a group Select Menu, Remove Group Advanced functions Joining an instant conference call that is in progress Managing Instant ConferencesExpand the Instant Conference pane Select Menu, Join Now Managing a instant conference with the dialpad Responding to an instant conference reminderInstant conference dialpad controls Dialpad Function Comments Control Dialpad Function Comments Control Viewing detailed log information Managing the instant conference historyResuming an instant conference Select Menu, Delete Select Menu, instant conference Sending an Instant Message Managing instant messages Sending an instant message to a SIP address Select Menu, Send IMSelect Menu, New IM Session Receiving an Instant Message Configuration Current Audible Visual Alert Pane ToneInstant message alerts Tracking IM Sessions Managing IM Sessions History Call Logs Voice call icons Viewing the entire History list Instant Conference icons Deleting entries Marking history entries as read Tracking the status of your messages Managing Voice MailCalling the voice mail system Select See Call History Data connection between MCC 3100 for Windows Mobile and MCG Troubleshooting ActiveSync Acronym Full Name Acronyms 106 NN42030-107 MC 3100 3.0 Standard 02.02 November Page Legal Notice