Flexible Feature Codes | Nortel Networks IP Phone 1210 specification

Troubleshooting your IP Phone 1210

Table 10: Troubleshooting Virtual Office (Part 4 of 4)

	Displayed	Probable cause	Action
	message	Probable cause	Action
	message

	Server	Network problem.	Notify system
	Unreachable (2)		administrator if the
			problem persists.

Flexible Feature Codes

Use Table 11 to track and organize the FFCs assigned to features by your system administrator.

Table 11: Flexible Feature Codes			(Part 1 of 2)

FFC	Feature	FFC	Feature

	Automatic Wake-Up		Make Set Busy Activate
	Activate

	Automatic Wake-Up		Make Set Busy Deactivate
	Deactivate

	Automatic Wake-Up		Malicious Call Trace
	Verify

	Call Detail Recording		Override
	Charge Account

	Call Forward All Calls		Pickup Ringing Number
	Activate

	Call Forward All Calls		Pickup Directory Number
	Deactivate

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Nortel Networks IP Phone 1210 manual Flexible Feature Codes

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1210-advanced features Answering a call Troubleshooting your IP Phone 1210 Welcome Feature overview On page 11 shows an IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards DenAn regulatory notice for Japan Connecting Power Location Connecting to the Local Area NetworkOperation Getting Help from the Nortel Web site How to get helpGetting Help over the phone from a Nortel Solutions Center Getting Help through a Nortel distributor or reseller How to get help Before you begin Using your IP PhoneGetting started Context-sensitive soft keys are below IP Phone 1210 displayIP Phone 1210 controls Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone Call features and Flexible Feature Codes On page 31 displays the connections on an IP Phone Installing your IP Phone Connections on the IP Phone Attaching the foot stand optional Connecting the handsetConnecting the headset optional Connecting the power optional Connecting the PC Ethernet cable Connecting the LAN Ethernet cable Wall-mounting the IP Phone optional Telephone Options Customizing your IP Phone 1210-basic featuresPassword Admin Virtual Office Login Customizing your IP Phone 1210-basic features Options menu Adjusting volume Contrast adjustment Adjusting the display screen contrast Language Selecting a language Telephone Options menu Accessing display diagnosticsServicesDiagnostics Selecting date and time format DialPad Tone Selecting a local dialpad toneTelephone Options , and select Local Set Info Viewing IP Phone information Performing diagnostics Selecting a ring type Enabling or disabling Call Timer Handsfree Enabled Headset Enabled Enabling OnHook Default PathConfiguring Live Dialpad Hook default path Dial Pad Local Tools menu Customizing your IP Phone 1210-advanced featuresElectronic Lock Assigning an Scpw Managing your Station Control Password Dial the Electronic Lock Activate FFC Configuring an Electronic Lock on your IP PhoneLocking your IP Phone Unlocking your IP Phone Dial your Station Control Password Configuring the Local Tools menu Enter key Lock Menu on Navigation key functions in dialog boxes Part 2 Language PreferencesContrast Local Diagnostics Lock Menu Using Virtual OfficeNetwork Configuration IP Phone Can I log on to IP Phone 1210? Logging in to Virtual Office Using Virtual Office on your office IP Phone Using Virtual Office on your remote IP Phone Logging out of Virtual Office Disconnecting your office IP Phone from a remote IP Phone Entering and editing text Using the telephone dialpadUsing the soft keys Operating your IP Phone Making a call Using Off-hook dialing Using On-hook dialing Headset key Using Handsfree dialingTerminating a handsfree call Muting a handsfree call Switching from handsfree to handset modeSwitching from handset mode to handsfree Using a headset Making a call Using PredialSwitching from handsfree to headset Activating Ring Again Activating Ring AgainEditing a Predial number Enter the Ring Again Activate Flexible Calling a Ring Again party after notification Press the Ring Again Deactivate FFC Using Speed CallDeactivating Ring Again before notification Storing a Speed Call number Making a call using Speed Call Controller SScCtl soft key Using System Speed CallAnswering a call Press the System Speed Call Placing a call on hold Using Call HoldManaging calls during a call Answering an call during another call Using Call WaitingRetrieving a call on hold Transferring a call to a third party Transferring a callReturning to the original call Transferring a call using Timed Reminder Recall Using Timed Reminder Recall Using Attendant Recall Parking a call on a DN Not System Park DN or own DN Using Call ParkParking a call on the System Park DN Retrieving a parked call Parking a call using the Spre code or FFC Recording a Calling Party Caller Number Activating Call Forward Using Call ForwardManaging calls while away from your desk Displaying call details Reinstating a Call Forward number Using Internal Call ForwardDeactivating Call Forward Call Forward Deactivate FFC Forwarding internal calls onlyDeactivating Internal Call Forward Call Forward Activate FFC Activating Remote Call Forward Using Remote Call ForwardReinstating Internal Call Forward number Dial the Remote Call Forward Deactivate FFC Deactivating Remote Call Forward After you hear the dial tone, dial your DN Press the # key Managing multiparty calls Using Call JoinSetting up a Conference Call Viewing active conferees Using Conferee Selectable Display Disconnecting a conferee Group Call FFC Using Group CallCalling group members Ending a group call Answering a group call Deactivating Make Set Busy Using Make Set BusyManaging calls while busy at work Activating Make Set Busy Dial the Automatic Wake-Up Request FFC Configuring Automatic Wake-UpHotel applications Entering Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Cancelling Automatic Wake-Up callVerifying Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFC Using Call Page Connect to make an announcement Paging features Dial the Radio Paging Access FFC Using RadioUsing Automatic Preselection Meet-Me To enter a Radio Paging Answer FFC Using Automatic Post-selection Dial the Radio Page Answer FFC. You hear the paging tone Miscellaneous Call FeaturesCharging a call or charging a forced call Answering a Radio Dial the Call Detail Recording FFC Charging a transferred call to an account Charging a conference call to an account Charge Press the Charge soft key Using External Server Applications Using Privacy Release Virtual Office Troubleshooting your IP Phone Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Terms you should know 110 111 112 Index 114 115 Index 116 Page Legal Notice