Terms you should know
Navigation keys
Keys used to scroll through menus and lists appearing on the LCD display screen.
Any line selected to make a call or receive a call. The term off- hook is applied whether (a) the end user lifts up the handset, (b) the end user presses a line key, (c) the call is automatically answered at the IP Phone, or (d) a line is automatically selected for an outgoing call.
Paging tone
A special tone (two beeps followed by dial tone) that sounds when you use the Radio Paging feature.
Ringback/ring tone
A sound indicating that a call you have made is ringing at its destination.
Services key
A fixed key used to access options such as Telephone Options, Password Admin, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.
Shared Directory Number
A DN (extension) that is shared by two or more persons.
Special Prefix code (SPRE)
Special codes entered using the dialpad, followed by a
Soft keys
A set of keys programmed by your system administrator. These four keys, directly below the display area, have four
