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Nortel Networks manual Customizing your IP Phone 1220-basic features, Telephone Options

Models: IP Phone 1220

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Customizing your IP Phone 1220—basic features

Customizing your

IP Phone 1220—basic features

This section explains how you can customize the features on your IP Phone 1220 to meet your requirements.

Note: Call features and Flexible Feature Codes (FFC) must be assigned to your IP Phone and supported by system software. Contact your system administrator to configure these features and codes on your IP Phone.

Your IP Phone 1220 has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed through the Telephone Options menu item on the Services menu. Press the Services key once to access the Services menu, which has the following menu items:

•Telephone Options

You or your system administrator can use the Telephone Options menu to configure telephone preferences. For more information, see “Telephone Options” on page 38.

•Password Admin

You or your system administrator can use the Password Admin menu to assign or modify the Station Control Password. For more information, see “Managing your Station Control Password” on page 61.

•Virtual Office Login

The Virtual Office Login menu is available on the IP Phone 1220. You must configure the Class of Service for Virtual Office.

Note: The Password Admin, Virtual Office Login, and Test Local Mode menus are not available on every IP Phone 1220. Consult your system administrator.

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Nortel Networks Customizing your IP Phone 1220-basic features, Telephone Options, Password Admin, Virtual Office Login

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1220-advanced features Troubleshooting Your IP Phone 1220 Contents On page 9 shows the IP Phone 1220 key labels WelcomeFeature overview IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Safety standards Other Connecting to the Local Area Network Connecting PowerDenAn regulatory notice for Japan OperationLocation Getting Help over the phone from a Nortel Solutions Center How to get helpGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller Getting started Using your IP PhoneBefore you begin IP Phone 1220 controls Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone IP Phone 1220 display On page 30 shows the IP Phone 1220 LCD screen Call features and Flexible Feature CodesOn page 32 displays the connections on an IP Phone Installing your IP PhoneConnections on the IP Phone Connecting the headset optional Connecting the handsetAttaching the foot stand optional Connecting the power optional Connecting the PC Ethernet cable Connecting the LAN Ethernet cableWall-mounting the IP Phone optional Password Admin Customizing your IP Phone 1220-basic featuresVirtual Office Login Telephone OptionsTelephone Options menu Telephone OptionsLanguage Select Telephone OptionsOptions menu Ringer Handset listen Handsfree listen Headset listen Buzzer Adjusting volumeContrast adjustment Adjusting the display screen contrastLanguage Selecting a languageServicesDiagnostics Accessing display diagnosticsSelecting date and time format Telephone Options menuTelephone Options , and select Local Selecting a local dialpad toneDialPad Tone Set Info Viewing IP Phone informationServicesDiagnostics Performing diagnosticsConfiguring the Callers List log Configuring Call Log OptionsTelephone Options , and select Call Log OptionsNew call indication Off New call indication On Configuring New Call IndicationPreferred name match On Preferred name match Off Configuring Preferred Name MatchConfiguring the Area Codes Telephone Options , and select Call Customizing your IP Phone 1220-basic features Selecting a ring type Telephone Options menu Enabling or disabling Call TimerChanging feature key labels Enabling OnHook Default PathHook default path Handsfree Enabled Headset EnabledFeature Key label Feature Key labelTelephone Options , and select Name Configuring the name display formatDisplay Format First name, last name Last name, first name Configuring Live DialpadTelephone Options , and select Live Dial PadPress the Select soft key to save Electronic Lock Customizing your IP Phone 1220-advanced featuresPersonal Directory Local ToolsAssigning an Scpw Managing your Station Control PasswordTurning Password Protection on or off Enable Password Protection Disable Password Protection Configuring an Electronic Lock on your IP PhoneLocking your IP Phone Dial the Electronic Lock Deactivate FFC Unlocking your IP PhoneAdding an entry Customizing the Personal DirectoryEditing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Enter key Key FunctionContrast PreferencesLanguage LanguageLocal Diagnostics Network Configuration Using Virtual OfficeLock Menu Logging on to Virtual Office Using Virtual Office on your remote IP Phone Disconnecting your office IP Phone from a remote IP Phone Using Virtual Office on your office IP PhoneLogging off Virtual Office Using the soft keys Using the telephone dialpadOperating your IP Phone Entering and editing textSoft key Description Making a callUsing the Callers List Deleting an entry Dialing an entryDeleting the entire Callers List Using the Redial ListDialing an entry Deleting the entire Redial List Using Off-hook dialingUsing On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Switching from handset mode to handsfree Switching from handsfree to handset modeUsing a headset Muting a handsfree callSwitching from handsfree to headset Using the Corporate DirectorySearching for a specific number Making a call using the Corporate Directory Using Predial Using the Personal DirectoryMaking a call DirectoryUsing AutoDial to make a call Using AutoDialEditing a Predial number Displaying an AutoDial number Storing an AutoDial numberEnter the Ring Again Activate Flexible Feature Code Using Ring AgainActivating Ring Again Calling a Ring Again party after notificationDeactivating Ring Again before notification Using Last Number RedialPress the Ring Again Deactivate FFC Making a call using Speed Call Using Speed CallStoring a Speed Call number Using HotLine Using System Speed CallPress the System Speed Call Controller SScCtl soft keyMaking an intercom call Using Intercom CallingAnswering a call Using Automatic AnswerbackManaging calls while not on a call Activating Automatic Answerback Using Call PickupDeactivating Automatic Answerback Answering a call in your own call pickup groupEnter the Pickup Directory Number Answering a call in another call pickup groupManaging calls during a call Using Call HoldPlacing a call on hold Using Call WaitingRetrieving a call on hold Answering an call during another callReturning to the original call Transferring a callTransferring a call to a third party Transferring a call using Timed Reminder Recall Using Timed Reminder RecallUsing Attendant Recall Parking a call on the System Park DN Using Call ParkParking a call on a DN Not System Park DN or own DN Retrieving a parked call Parking a call using the Spre code or FFCRecording a Calling Party Caller Number Managing calls while away from your desk Using Call ForwardDisplaying call details Deactivating Call Forward Activating Call ForwardReinstating a Call Forward number Using Internal Call ForwardForwarding internal calls only Call Forward Activate FFCDeactivating Internal Call Forward Using Remote Call ForwardReinstating Internal Call Forward number Activating Remote Call ForwardDeactivating Remote Call Forward After you hear the dial tone, dial your DN Press the # key Setting up a Conference Call Using Call JoinManaging multiparty calls Using Conferee Selectable Display Viewing active conferees Disconnecting a confereeCalling group members Using Group CallConference Count Display returns an Call FFCEnding a group call Answering a group callManaging calls while busy at work Using Make Set BusyActivating Make Set Busy Deactivating Make Set BusyHotel applications Configuring Automatic Wake-UpEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCDial the Automatic Wake-Up Quit FFC Cancelling Automatic Wake-Up callVerifying Automatic Wake-Up call Activating Message RegistrationReading meters Dial the Automatic Wake-Up Verify FFCChanging meter Resetting a meter to zero Using Maid IdentificationEntering cleaning status 128 Displaying room status Using Room StatusChanging the status of a room Using Call Page Connect to make an announcement Paging FeaturesUsing Radio Using Automatic Post-selection Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC Dial the Radio Page Answer FFC. You hear the paging tone Answering a RadioUsing Voice Call Call Override FeaturesMaking a voice call Responding to a voice callUsing Forced Camp-on feature Overriding a busy signalAnswering a call camped-on to your extension Using Forced Camp-onUsing Enhanced Override Using Centrex or Exchange Line Switchhook Flash Using Centrex ServicesUsing AutoDial Transfer Tracing calls Miscellaneous call featuresTracing with the Call Trace key Charging a call or charging a forced call Using Call Trace without a Call Trace keyDial the Call Detail Recording FFC Charging a call in progressCharging a transferred call to an account Transfer soft key Charging a conference call to an accountCharge Press the Charge soft key Using Privacy Release Using the Buzz signalUsing External Server Applications Virtual Office Troubleshooting Your IP PhoneTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 IP Phone 1200 Expansion Module Basic featuresKeys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description IP Phone 1200 Expansion Module 154 Terms you should know Information display 157 158 Index 160 161 162 Page Legal Notice