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Nortel Networks IP Phone 1220 manual Using the Callers List

Models: IP Phone 1220

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Page 82

Operating your IP Phone 1220

•“Using the Personal Directory” on page 92

•“Using Predial” on page 92

•“Using AutoDial” on page 93

•“Using Ring Again” on page 95

•“Using Last Number Redial” on page 96

•“Using Speed Call” on page 97

•“Using System Speed Call” on page 98

•“Using HotLine” on page 98

•“Using Intercom Calling” on page 99

Using the Callers List

The Callers List logs all incoming calls. The Callers List can store up to 100 entries. When the list is full, the oldest entry is overwritten. Use the Callers List to review missed calls and make a call if required. The Callers List contains the following components:

•the caller’s last and first name (if available)

•the DN of the caller

•the time and date of the call

•the number of times the caller called

Callers List entries are sorted on call arrival time.

The format of names in the Callers List depends on the configuration of Preferred Name Match. The Calling Party Name Display (CPND) appears according to the configuration settings on your phone if Preferred Name Match is active on your phone. If Preferred Name Match is off, the CPND appears according to the system configuration.

To access the Callers List, press the Directory key, and select Callers List. If password control is enabled, you must enter your SCPW at the prompt.

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Nortel Networks IP Phone 1220 manual Using the Callers List

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1220-advanced features Troubleshooting Your IP Phone 1220 Contents Welcome On page 9 shows the IP Phone 1220 key labelsFeature overview IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Safety standards Other DenAn regulatory notice for Japan Connecting PowerConnecting to the Local Area Network OperationLocation Getting Help over the phone from a Nortel Solutions Center How to get helpGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller Getting started Using your IP PhoneBefore you begin IP Phone 1220 controls Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone IP Phone 1220 display Call features and Flexible Feature Codes On page 30 shows the IP Phone 1220 LCD screenInstalling your IP Phone On page 32 displays the connections on an IP PhoneConnections on the IP Phone Connecting the headset optional Connecting the handsetAttaching the foot stand optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cableWall-mounting the IP Phone optional Virtual Office Login Customizing your IP Phone 1220-basic featuresPassword Admin Telephone OptionsTelephone Options Telephone Options menuLanguage Select Telephone OptionsOptions menu Adjusting volume Ringer Handset listen Handsfree listen Headset listen BuzzerAdjusting the display screen contrast Contrast adjustmentSelecting a language LanguageSelecting date and time format Accessing display diagnosticsServicesDiagnostics Telephone Options menuTelephone Options , and select Local Selecting a local dialpad toneDialPad Tone Viewing IP Phone information Set InfoPerforming diagnostics ServicesDiagnosticsTelephone Options , and select Call Configuring Call Log OptionsConfiguring the Callers List log Log OptionsConfiguring New Call Indication New call indication Off New call indication OnConfiguring Preferred Name Match Preferred name match On Preferred name match OffConfiguring the Area Codes Telephone Options , and select Call Customizing your IP Phone 1220-basic features Selecting a ring type Enabling or disabling Call Timer Telephone Options menuHook default path Enabling OnHook Default PathChanging feature key labels Handsfree Enabled Headset EnabledFeature Key label Feature Key labelTelephone Options , and select Name Configuring the name display formatDisplay Format Telephone Options , and select Live Configuring Live DialpadFirst name, last name Last name, first name Dial PadPress the Select soft key to save Personal Directory Customizing your IP Phone 1220-advanced featuresElectronic Lock Local ToolsManaging your Station Control Password Assigning an ScpwTurning Password Protection on or off Enable Password Protection Disable Password Protection Configuring an Electronic Lock on your IP PhoneLocking your IP Phone Unlocking your IP Phone Dial the Electronic Lock Deactivate FFCCustomizing the Personal Directory Adding an entryEditing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Key Function Enter keyPreferences ContrastLanguage LanguageLocal Diagnostics Network Configuration Using Virtual OfficeLock Menu Logging on to Virtual Office Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP Phone Disconnecting your office IP Phone from a remote IP PhoneLogging off Virtual Office Operating your IP Phone Using the telephone dialpadUsing the soft keys Entering and editing textMaking a call Soft key DescriptionUsing the Callers List Dialing an entry Deleting an entryUsing the Redial List Deleting the entire Callers ListDialing an entry Using Off-hook dialing Deleting the entire Redial ListUsing On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Using a headset Switching from handsfree to handset modeSwitching from handset mode to handsfree Muting a handsfree callSwitching from handsfree to headset Using the Corporate DirectorySearching for a specific number Making a call using the Corporate Directory Making a call Using the Personal DirectoryUsing Predial DirectoryUsing AutoDial to make a call Using AutoDialEditing a Predial number Storing an AutoDial number Displaying an AutoDial numberActivating Ring Again Using Ring AgainEnter the Ring Again Activate Flexible Feature Code Calling a Ring Again party after notificationDeactivating Ring Again before notification Using Last Number RedialPress the Ring Again Deactivate FFC Making a call using Speed Call Using Speed CallStoring a Speed Call number Press the System Speed Call Using System Speed CallUsing HotLine Controller SScCtl soft keyUsing Intercom Calling Making an intercom callAnswering a call Using Automatic AnswerbackManaging calls while not on a call Deactivating Automatic Answerback Using Call PickupActivating Automatic Answerback Answering a call in your own call pickup groupAnswering a call in another call pickup group Enter the Pickup Directory NumberUsing Call Hold Managing calls during a callRetrieving a call on hold Using Call WaitingPlacing a call on hold Answering an call during another callReturning to the original call Transferring a callTransferring a call to a third party Using Timed Reminder Recall Transferring a call using Timed Reminder RecallUsing Attendant Recall Parking a call on the System Park DN Using Call ParkParking a call on a DN Not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked callRecording a Calling Party Caller Number Managing calls while away from your desk Using Call ForwardDisplaying call details Activating Call Forward Deactivating Call ForwardForwarding internal calls only Using Internal Call ForwardReinstating a Call Forward number Call Forward Activate FFCReinstating Internal Call Forward number Using Remote Call ForwardDeactivating Internal Call Forward Activating Remote Call ForwardDeactivating Remote Call Forward After you hear the dial tone, dial your DN Press the # key Setting up a Conference Call Using Call JoinManaging multiparty calls Using Conferee Selectable Display Disconnecting a conferee Viewing active confereesConference Count Display returns an Using Group CallCalling group members Call FFCAnswering a group call Ending a group callActivating Make Set Busy Using Make Set BusyManaging calls while busy at work Deactivating Make Set BusyEntering Automatic Wake-Up call Configuring Automatic Wake-UpHotel applications Dial the Automatic Wake-Up Request FFCCancelling Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCReading meters Activating Message RegistrationVerifying Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFCChanging meter Resetting a meter to zero Using Maid IdentificationEntering cleaning status 128 Using Room Status Displaying room statusChanging the status of a room Using Call Page Connect to make an announcement Paging FeaturesUsing Radio Using Automatic Post-selection Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC Answering a Radio Dial the Radio Page Answer FFC. You hear the paging toneMaking a voice call Call Override FeaturesUsing Voice Call Responding to a voice callOverriding a busy signal Using Forced Camp-on featureUsing Forced Camp-on Answering a call camped-on to your extensionUsing Enhanced Override Using Centrex or Exchange Line Switchhook Flash Using Centrex ServicesUsing AutoDial Transfer Tracing calls Miscellaneous call featuresTracing with the Call Trace key Using Call Trace without a Call Trace key Charging a call or charging a forced callCharging a call in progress Dial the Call Detail Recording FFCCharging a transferred call to an account Charging a conference call to an account Transfer soft keyCharge Press the Charge soft key Using Privacy Release Using the Buzz signalUsing External Server Applications Troubleshooting Your IP Phone Virtual OfficeTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 IP Phone 1200 Expansion Module Basic featuresKeys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description IP Phone 1200 Expansion Module 154 Terms you should know Information display 157 158 Index 160 161 162 Page Legal Notice