18CallPilot Fax User Guide

Forwarding fax messages

You can forward a fax message that you have received to another mailbox and add a voice introduction. If you record a voice message if must be longer than three seconds. The system times out after five seconds of silence.

The message appears as a fax message in the recipient’s mailbox. If you cannot forward a fax message, ask your System Administrator if your mailbox is set up to allow you to forward fax messages.

You can send the same fax message to more than one person, but not to a Group List.

For information on forwarding a fax message to an external number, refer to “To forward a fax message to a mailbox - Norstar Voice Mail” on page 19.

When you forward a fax message, a new cover page is added to the original fax message, becoming part of the new message. If the fax message already has a CallPilot-generated fax forward cover page, it is replaced by a new Fax forward cover page.

Fax forward cover page

A fax forward cover page contains the same information as a fax cover page plus:

the recipient’s name

the Fax ID number if the fax is forwarded to an external number

P0941753 02

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Nortel Networks P0941753 02 manual Forwarding fax messages, Fax forward cover