6CallPilot Fax User Guide

Telling callers about fax in your mailbox greeting

In your mailbox greeting, tell callers that they can leave fax messages in your mailbox. Tell callers that they must call from a fax machine telephone to send you a fax message. The caller must press START/SEND on the fax machine. CallPilot automatically receives and stores the fax message in your mailbox. This is an example Personal mailbox greeting:

Hello. You have reached Brian Purdy with Ideal Office Machines. I am in the office today, but I am currently away from the phone. Please leave your name, telephone number and a brief message after the tone. If you want to send me a fax and you are calling from a fax machine telephone, press the START/SEND button on the fax machine now, or when this message ends.”

For more information about mailbox greetings, refer to the CallPilot Reference Guide or ask your System Administrator.

To record a mailbox greeting

1Press ·°⁄.

Follow the voice prompts or the display button options to open your mailbox.

Greeting options

REC CHOOSE CFWD

Greeting:

PRIME ALT PERS

2If you use the CallPilot interface:

Press °¤to open the Greetings Options menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press GREET or ¤

Go to step 3

3Press REC or .

4Press PRIME or to record the Primary greeting or

press ALT or ¤to record the Alternate greeting.

Record now?

 

5

Press YES or and record your greeting at the tone.

YES

NO

QUIT

 

Record greeting:

6

Press OK or £to end the recording.

RETRY

 

 

OK

 

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Nortel Networks P0941753 02 manual Telling callers about fax in your mailbox greeting, To record a mailbox greeting