Omega Vehicle Security CN3271 Series RETURN REQUESTS / INQUIRIES, WARRANTY/DISCLAIMERWARRANTY/DISCLAIMER, WARRANTY/DISCLAIMERWARRANTY/DISCLAIMER WARRANTY/DISCLAIMER

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY

PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER

SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the

outside of the return package and on any correspondence. The purchaser is responsible for shipping charges, freight,

insurance and proper packaging to prevent breakage in transit.

FOR WARRANTY WARRANTY

WARRANTY WARRANTY

WARRANTY RETURNS, please have the following

information available BEFORE contacting OMEGA:

1.Purchase Order number under which the product was

PURCHASED,

2.Model and serial number of the product under warranty,

and

3.Repair instructions and/or specific problems relative to the

product.

FOR NON-WARRANTY NON-WARRANTY

NON-WARRANTY NON-WARRANTY

NON-WARRANTY REPAIRS, consult OMEGA for current

repair charges. Have the following information available

BEFORE contacting OMEGA:

1. Purchase Order number to cover the COST of the repair,

2. Model and serial number of the product, and

3.Repair instructions and/or specific problems relative to the

product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our

customers the latest in technology and engineering.OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written

consent of OMEGA ENGINEERING, INC.

of 37 months from date of purchase. The OMEGA® Warranty adds an additional one (1) month grace period to the normal

three (3) years product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum

coverage on each product.

If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an

Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found

to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any

action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits,

improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered

with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration;

improper specification; misapplication; or misuse or other operating conditions outside of OMEGA’s control. Components which

wear are not warranted, including but not limited to contact points, fuses, and triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for anyOMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any

OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any

omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with informationomissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information

omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information

provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified andprovided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and

provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and

free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS ORfree of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR

free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR

IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY ANDIMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND

IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forthFITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth

FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth

herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty,herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty,

herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty,

negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon whichnegligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which

negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which

liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.

liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under

10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should

any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any

way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally,

purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use

of the Product(s) in such a manner.

Omega Vehicle Security CN3271 Series RETURN REQUESTS / INQUIRIES, WARRANTY/DISCLAIMERWARRANTY/DISCLAIMER, WARRANTY/DISCLAIMERWARRANTY/DISCLAIMER WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period

CN3271-add2.pmd 19/08/2004, 16.363