Troubleshooting
Symptom | Possible cause | Remedy | |
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| The power cord is not connected. | Connect the power cord to a suitable wall outlet | |
| (page 20). | ||
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Can’t turn on the DV- |
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| Turn off the | ||
CP701? | External interference is affecting the DV- | turning it on again. If that fails, disconnect the | |
| CP701’s digital circuitry. | power cord from the wall outlet, wait five seconds, | |
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| reconnect it, then try turning it on again. | |
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| The wrong input source is selected on your | On your TV, select the input to which the DV- | |
No picture? | TV. | CP701 is connected (page 17). | |
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The video cable is not connected properly. | Check the video cable and correct as necessary | ||
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| (page 17). | ||
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| The wrong input source is selected on your | On your | |
| to which the | ||
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| The audio cable is not connected properly. | Check the audio cable and correct as necessary | |
| (page 18). | ||
No sound? |
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The | Turn on the | ||
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| the | ||
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| The Digital Out setting is incorrect. | Check the Digital Out setting and correct as nec- | |
| essary (page 41). | ||
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The picture distorts | The disc is dirty. | Remove the disc and clean it (page 9). | |
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You’re using the Fast Forward or Fast | A little picture distortion may occur when using | ||
occasionally? | |||
Reverse function. | these functions. This is normal. | ||
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Picture instability or | The | Connect the | |
a VCR or other video equipment and its copy | |||
noise? | (page 17). | ||
protection system is affecting the picture. | |||
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| No discs loaded. | Load some discs (page 21). | |
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| The selected disc cannot be played because | Load only compatible discs (page 7). | |
| it’s incompatible. | ||
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| The disc is upside down. | Load the disc the correct way up (page 21). | |
Can’t start playback? |
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The disc is not centered in the disc bay. | Place the disc in the center of the disc bay | ||
| (page 21). | ||
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| The disc is dirty. | Remove the disc and clean it (page 9). | |
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| The selected disc has parental lock and the | Turn off the Parental Lock function (page 43). | |
| Parental Lock function is on. | ||
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Can’t play MP3/WMA/ | The disc is not ISO9660 Level 2 format. | Use only ISO9660 Level 2 format discs (page 8). | |
JPEG discs? | The disc has not been finalized. | Finalize the disc (page 8). | |
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Can’t select MP3 files? | MP3 files without a “.mp3” or “.MP3” file- | Use the correct filename extension (page 8). | |
name extension are not recognized. | |||
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| WMA files without a “.wma” or “.WMA” or |
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Can’t play WMA files? | “.ASF” filename extension are not recog- | Use the correct filename extension (page 8). | |
nized. |
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| The WMA file’s copyright option is on. | Don’t use the copyright option (page 8). | |
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| JPEG files without a “.jpg” or “.JPG” or |
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| “.JPEG” filename extension are not recog- | Use the correct filename extension (page 8). | |
| nized. |
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| Only Baseline JPEG files are supported. | Use Baseline JPEG files (page 8). | |
| Progressive JPEG files are not. | ||
Can’t view JPEG files? |
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Only JPEG files with the following bright- |
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| ness/color difference ratios are supported: | Use JPEG files with the supported ratio (page 8). | |
| 4:4:4, 4:2:2, and 4:1:1. |
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| The JPEG file is too big. | Use JPEG files that are less than 5 megabytes | |
| (page 8). | ||
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