Onkyo CP704 instruction manual Troubleshooting

Troubleshooting

Symptom	Possible cause	Remedy
	The power cord is not connected.	Connect the power cord to a suitable wall outlet
		(page 22).
Can’t turn
		Turn off the DV-CP704, wait five seconds, then try turning
on the
	External interference is affecting the DV-CP704’s dig-	it on again. If that fails, disconnect the power cord from the
DV-CP704?
	ital circuitry.	wall outlet, wait 10 seconds, reconnect it, then try turning it
		on again.
	The wrong input source is selected on your TV.	On your TV, select the input to which the DV-CP704 is
		connected (page 22).
	The video cable is not connected properly.	Check the video cable and correct as necessary (page 18).
	No HDMI Video Output?
	The HDMI Output Setting is set to Off.	Try pressing the [RESOLUTION] button on the remote
		controller repeatedly to switch the HDMI OUT on, and
	Your TV doesn’t support HDMI Resolution settings of
		then pressing the [RESOLUTION] button repeatedly to
	720p and 1080i.
		get picture (page 39).
	No Component Video Output?
	Your TV does not support progressive scanning, and	Press and hold down the remote controller’s [RESOLU-
		TION] button to turn off the HDMI OUT (page 39).
	the HDMI OUT is on.
		Make sure the PRGV indicator is not on.
No picture?		Press and hold down the remote controller’s [RESOLU-
	While the HDMI OUT is on, the component video out-	TION] button to turn off the HDMI OUT, and then set the
		progressive Setting on the onscreen setup menus to Inter-
	put outputs progressive video.
		laced (page 39, 44). Make sure the PRGV indicator is not
		on.
		Press the remote controller’s [RESOLUTION] button
		repeatedly to change the resolution (page 39).
		Press and hold down the remote controller’s [RESOLU-
	The HDMI Resolution is not set to 480p (480p/576p).	TION] button to turn off the HDMI OUT, and then set the
		progressive Setting on the onscreen setup menus to Inter-
		laced (page 39, 44). Make sure the PRGV indicator is not
		on.
	No S-Video or Composite Video Output?
	The HDMI Resolution is not set to 480p (480p/576p).	Try pressing the [RESOLUTION] button on the remote
		controller repeatedly to get picture (page 39).
	The wrong input source is selected on your hi-fi amp	On your hi-fi amp or AV receiver, select the input to
	or AV receiver.	which the DV-CP704 is connected (page 19).
	The audio cable is not connected properly.	Check the audio cable and correct as necessary
		(page 18–20).
	The hi-fi amp or AV receiver connected to the	Turn on the hi-fi amp or AV receiver.
	DV-CP704’s audio outputs is not on.
	The Digital/HDMI Audio Out setting is incorrect.	Check the Digital/HDMI Audio Out setting and correct as
		necessary (page 45).
	No Sound from the HDMI OUT?
	The Digital/HDMI Audio Out setting is set to Off.	Change the Digital/HDMI Audio Out setting to either All
		or PCM (page 45).
No sound?
	The DVD player is connected to the DVI jack on your	You won’t hear any sound from the HDMI output if the
		source component is only DVI/HDCP-Compatible
	TV or AV receiver.
		(page 45).
	The HDMI setting on your TV or AV receiver is set to	Change the HDMI setting on your TV or AV receiver to
	DVI.	HDMI (page 45).
	Your TV or AV receiver doesn’t support Dolby Digital.	Change the Digital/HDMI Audio Out setting to PCM
		(page 45).
		The DV-CP704 will not be able to play DTS format audio
	Your TV or AV receiver doesn’t support DTS.	or soundtracks. On your DVD-Video disc’s audio setup
		menu, select an audio format other than DTS.
	Your TV or AV receiver doesn’t support 96 kHz PCM.	Change the Linear PCM Out setting to Down Sample On
		(page 45).

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